CBA Live Assist On-Premise icon
CBA Live Assist On-Premise icon

CBA Live Assist On-Premise

CBA Live Assist On-Premise is a secure, real-time customer service solution designed for financial institutions, governments, and businesses.

Voice + Video

Cost / License

  • Subscription
  • Proprietary

Application type

Platforms

  • Online
Screenshare + Filling Forms
Content Push
+1
Context Sharing
Alternatives  
8likes
20alternatives
0articles

Features

Properties

  1.  Privacy focused

Features

  1.  Co-browsing
  2.  On-premises software
  3.  Video Calling
  4.  Live chat for websites
  5.  Integrated File Sharing
  6.  Ad-free
  7.  Live Support Chat
  8.  Customer service
  9.  Real time collaboration
  10.  Screen Sharing
  11.  Auto Responder
  12.  Desktop Sharing
  13.  VoiP Calls
  14.  Marketing Automation
  15.  Support for @mentions
  16.  No Tracking
  17.  Dark Mode
  18.  No registration required
  19.  Two-factor Authentication
  20.  Website Chat Widget

 Tags

CBA Live Assist On-Premise News & Activities

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Comments and Reviews

   
richard-bagnall
0

This software is a great addition to adding video to existing Cisco and Avaya voice calls. Modern, safe and up to date with both On Prem and On Cloud options available.

Review from a new or low-activity account — shown here, but not counted in the app rating.
shealt
0

A really handy app for customer support that works well on both mobile and web platforms. It connects easily with existing support tools like Cisco and works well with various contact centers. Plus, developers can quickly add it to apps with just a bit of coding.

WS B
1

This solution is a perfect fit for the financial and public sectors. As an on-premise tool data and information remains within control and not in a cloud.

shchebyvovk
1

Best software in this area

Review from a new or low-activity account — shown here, but not counted in the app rating.
SDozono
1

CBA LiveAssist is very good for customer online support center. It can have video calls and agents can assist customers with co-browsing, input delegation, and other unique techniques. In Japan, banks are using this system.

ranastaana
1

What I like about CBA Live Assist On-Premise is that it provides real-time customer support while keeping sensitive data secure. Its on-premise setup also allows for customization and compliance with industry regulations, making it a reliable solution for businesses focused on security and efficient service.

Official Links

What is CBA Live Assist On-Premise?

CBA Live Assist On-Premise is a secure, real-time customer service solution designed for financial institutions, governments, and businesses. Installed directly on your local server or private cloud, it offers full control while maintaining high-security standards.

Features include co-browsing, audio, and video conversations, allowing agents to guide customers through web or mobile applications seamlessly. Its advanced media capabilities ensure reliable performance, even in challenging network conditions.

CBA Live Assist can integrate seamlessly with Cisco Connect and other Cisco solutions. It also provides an SDK for app development.

With a global team across EMEA, the US, and APAC, CBA is committed to driving customer-centric growth, delivering business-driven solutions, and fostering agile innovation. Elevate your customer interactions with CBA Live Assist On-Premise—where security meets seamless collaboration.

CBA Live Assist On-Premise Videos

CBA Live Assist On-Premise information

Our users have written 6 comments and reviews about CBA Live Assist On-Premise, and it has gotten 8 likes

CBA Live Assist On-Premise was added to AlternativeTo by cba-jm on and this page was last updated .