Comm100 Live Chat is described as 'Powers real-time, personalized engagements when visitors need it most. Via website and mobile, agents can use screen sharing, auto-translation, and audio/video for efficient support' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Comm100 Live Chat for a variety of platforms, including Web-based, Android, iPhone, Windows and Mac apps. The best Comm100 Live Chat alternative is tawk.to, which is free. Other great apps like Comm100 Live Chat are Text App, Zendesk Chat, Tidio and Chatwoot.
I have used both solutions on my website for live chat. Both are for real time chatting on website.