RingCentral Engage Digital icon
RingCentral Engage Digital icon

RingCentral Engage Digital

Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.

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Cost / License

  • Pay once or Subscription
  • Proprietary

Application type

Platforms

  • Software as a Service (SaaS)
RingCentral Engage Digital screenshot 1
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Features

Properties

  1.  Customizable

Features

  1.  Omni-digital
  2.  Multiple channels
  3.  Knowledge Base
  4.  Customer management
  5.  Team Collaboration
  6.  Customer service

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RingCentral Engage Digital information

Our users have written 1 comments and reviews about RingCentral Engage Digital, and it has gotten 3 likes

RingCentral Engage Digital was added to AlternativeTo by Jordan Lecocq on and this page was last updated .

Comments and Reviews

   
Guest
0

Very simple and user friendly, it boosts our productivity by 40% and customer satisfying by 10%.

Review from a new or low-activity account — shown here, but not counted in the app rating.

Official Links

What is RingCentral Engage Digital?

RingCentral Engage Digital facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations.

We provide a platform that assembles all the customer interactions in one place (via messaging, social media, live-chat, mobile, email) and re-distributes them automatically according to availabilities, customer profiles, or type of requests to be able to handle them more efficiently. This gives companies a full history and precise account of each interaction to analyze and better manage their activity while increasing customer satisfaction.

RingCentral Engage Digital is based on a SaaS model and benefits from international exposure working with over 100 major players across 65 countries in the Telecom, Banking, Insurance, Utilities and Entertainment industries (Orange, Ooredoo, Deutsche Bahn, Banglalink, Proximus, SFR and many more).

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