RingCentral Engage Digital is described as 'Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to RingCentral Engage Digital for a variety of platforms, including Web-based, SaaS, Linux, Windows and Mac apps. The best RingCentral Engage Digital alternative is JIRA, which is free. Other great apps like RingCentral Engage Digital are Hootsuite, Freshdesk, Zendesk and Asterisk.
Centralized project management tool for planning and tracking tasks, aligning work with company goals, visualizing workflows, and optimizing performance via real-time data insights. Offers AI-driven task suggestions, integrates with essential tools, and provides a cohesive collaboration space under one roof.
Australia
Manage multiple social platforms from a single dashboard by scheduling posts, analyzing performance, tracking mentions and comments, collaborating with teams, managing messages in a unified inbox, using a content planner, and publishing multimedia content on the go.
Canada
Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.
United States
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
United States
Asterisk is an open source framework for building communications applications. Asterisk turns an ordinary computer into a communications server. Asterisk powers IP PBX systems, VoIP gateways, conference servers and other custom solutions.
Canada
Leading solution for video conferencing and webinar hosting, features document sharing, voice conferencing, video recording, screen sharing, and supports up to six webcams, making it ideal for secure and scalable online meetings across platforms.
United States
Comprehensive web-based CRM offering solutions for sales, marketing, service, and call centers, with mobile app, AI insights, customizable tools, and AppExchange for industry needs.
FreePBX is a web-based open source GUI (graphical user interface) that controls and manages Asterisk (PBX), an open source communication server.
A simplified Jira clone built with React/Babel (Client), and Node/TypeScript (API). Auto formatted with Prettier, tested with Cypress.
Yate is a softswitch (concept of separating the network hardware from network software).
Wazo is mainly an IPBX that provides communication services such audio, video, and instant messaging based on the use of standard network technologies such as the TCP/IP protocol. It is interoperable with most market telephony systems and gives users access to flexible and...
Cloud-based call center software offering over 50 advanced features for customer experience, rapid setup, centralized management, CRM and helpdesk integrations, compatibility with any device, real-time customer info, performance metrics, and no hardware required.
Slovakia
EU
