Freshdesk Alternatives

Freshdesk is described as 'Streamlines ticket management with multichannel support, advanced automation, SLA tracking, analytics, self-service options, team collaboration, AI, and security' and is a very popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Freshdesk for a variety of platforms, including Web-based, SaaS, iPhone, Android and iPad apps. The best Freshdesk alternative is LiveAgent. It's not free, so if you're looking for a free alternative, you could try Libredesk or FreeScout. Other great apps like Freshdesk are Deskhero, HESK, Zendesk and osTicket.

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Alternatives
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Alternatives list

  1. EZContact icon

    EZContact

     Like

    AI-powered WhatsApp Business automation for sales & support. Engage leads, answer FAQs, and close sales 24/7 with seamless human handoff.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • MX flagMexico
    EZContact screenshot 1
    Good alternative?
     
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