HelpSpace icon
HelpSpace icon

HelpSpace

Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

HelpSpace screenshot 1

Cost / License

  • Subscription
  • Proprietary

Application type

Platforms

  • Software as a Service (SaaS)
HelpSpace screenshot 1
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Features

  1.  Knowledge Base
  2.  Helpdesk Ticketing

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HelpSpace information

  • Developed by

    DE flagHelpSpace GmbH

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    Subscription ranging between $22 and $99 per month.

  • Alternatives

    199 alternatives listed

  • Badge

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  • Supported Languages

    • English

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What is HelpSpace?

Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

One Inbox For Your Channels All messages from your different channels arrive in your inbox so you always stay up-to-date on new tickets.

Reply Quickly And Efficiently Change the status, assign an agent or just instantly reply to a ticket.

• Unlimited Customers: You can have as many tickets and customers as you like. • Multiple Channels: Your inbox can receive messages from up to 5 channels in our Pro plan. • Intuitive Interface :The interface is clean, simple, and very easy to use. • Get Started In Minutes: We made the onboarding process really easy and straightforward in order to get you up and running in no time. • Ticket Tasks: Create tasks right from a ticket so you know exactly what to do to resolve the issue. • Knowledge Base: Articles will help your customers to resolve their issues and prevent tickets from being opened about known questions.