i-net HelpDesk icon
i-net HelpDesk icon

i-net HelpDesk

Manage customer requests efficiently with intelligent ticket management. Automate ticket assignment and keep track of all open requests.

Ticketlist View

Cost / License

  • Pay once or Subscription
  • Proprietary

Application type

Platforms

  • Windows
  • Mac
  • Linux
  • Self-Hosted
  • Docker
AI Summaries
Creation of new tickets
+4
Knowledgebase system
Alternatives  
3likes
21alternatives
0articles

Features

Properties

  1.  Lightweight
  2.  Privacy focused
  3.  Distraction-free
  4.  AI-Powered

Features

  1.  Dark Mode
  2.  No Coding Required
  3.  Auto Responder
  4.  WYSIWYG Support
  5.  Ad-free
  6.  Spell Checking
  7.  No Tracking
  8.  Extensible by Plugins/Extensions
  9.  Task Scheduling
  10.  Helpdesk Ticketing
  11.  Asset Management
  12.  REST API
  13.  Knowledge Management
  14.  API Integration
  15.  Inventory Management
  16.  AI Writing
  17.  Knowledge Base
  18.  IMAP Support

 Tags

i-net HelpDesk News & Activities

Highlights All activities

Recent activities

i-net HelpDesk information

  • Developed by

    DE flagi-net software

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    One time purchase ranging between $1850 and $53800, and / or subscription ranging between $130 and $2530 per month.

  • Alternatives

    21 alternatives listed

  • Badge

    Get an embeddable badge for i-net HelpDesk

  • Supported Languages

    • English
    • German
i-net HelpDesk was added to AlternativeTo by Gerry Weißbach on and this page was last updated .
No comments or reviews, maybe you want to be first?

Official Links

What is i-net HelpDesk?

Support organizations face the challenge of efficiently handling increasing volumes of inquiries while dealing with limited resources. While many help desk solutions involve complex configurations and lengthy implementation phases, i-net HelpDesk takes a pragmatic approach: the solution is designed to be flexibly adapted to different scenarios and business requirements - from simple IT support processes to complex workflow management systems.

i-net HelpDesk is fully functional immediately after installation, without on-site consulting or a lengthy project phase. Only an additional database connection is required. You can log in immediately and start processing tickets. The solution has been developed over decades in close cooperation with a large user community and offers ready-to-use functions without lengthy consulting. The free trial is accompanied by experienced consultants who will help you set up and offer a live demo.

i-net HelpDesk Videos