Hiver is described as 'Manage Shared Inboxes in Gmail with team collaboration features, including task delegation, email monitoring, and personalized customer responses' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to Hiver for a variety of platforms, including Web-based, SaaS, Android, iPhone and Mac apps. The best Hiver alternative is Freshdesk, which is free. Other great apps like Hiver are Sortd, Gmelius, Front and Help Scout.
Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.
Jelly is a shared email solution that makes it simple and affordable for a team of people to share an email address (or several addresses). Whether a help desk or a community platform, Jelly will help your team focus on the conversations that matter, and save you some money in the process.
United Kingdom
initdesk is an AI-powered, email-first help desk for solo founders and small teams. It turns support emails into tickets, suggests AI-drafted replies, auto-tags messages, and lets you “teach” an AI Assistant with your FAQs/docs.
Inbox2Action turns your emails into tasks in seconds. Connect your inbox to Notion and transform every email into action. Simple, powerful, and beautifully integrated.
Canada
Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
