Front

25 likes

Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

Cost / License

Subscription
Proprietary

Application type

Team Collaboration Tool

Origin

United States

Platforms

Mac
Windows
Online
Android
iPhone
Android Tablet
iPad
Software as a Service (SaaS)

Front alternatives

25likes

147alternatives

2articles

Features

Properties

Lightweight

Features

Real time collaboration
Support for @mentions
Unified inbox
Shared inbox
Comment section
Jira integration
Email tracking
Built-in translation
Built-in AI Assistant
Customer service
Team Collaboration

Front News & Activities

Highlights All activities

Recent activities

MailCalm added Front as alternative to MailCalm
25 days ago
foxdesk added Front as alternative to FoxDesk
27 days ago
omnistra added Front as alternative to Omnistra
about 1 month ago
ReciteMail added Front as alternative to ReciteMail
about 2 months ago
tybsjd added Front as alternative to ChatsLoop
2 months ago
GridexAi added Front as alternative to SupportHub
2 months ago
DuraluminHere added Front as alternative to DoppleDesk
2 months ago
Moody-san added Front as alternative to Frontface
3 months ago
ravineware added Front as alternative to Ravine Desk
3 months ago
Message1 added Front as alternative to Message1
3 months ago

ClickUp

All-in-one platform combines project, task, and time management with customizable dashboards, modular add-ons, and collaboration tools for agile workflows.

Learn More

Comments and Reviews

Top Positive Comment

Mike Flanagan

★★★★★

Nov 8, 2018

Really easy to collaborate, it's become an integral part of our customer support workflow.

Jason Shah

★★★★★

Jan 29, 2018

Helps me stay on top of all my messages.

Review from a new or low-activity account — shown here, but not counted in the app rating.

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Official Links

AppStores & Other Links

Social Networks

What is Front?

The software supports real-time collaboration on multiple addresses and manages shared inboxes such as support@, sales@, and integrates with platforms like Twitter, Facebook Messengers, SMS, all within the email client.

Front also includes AI-powered features for enhanced customer service, such as flexible ticketing systems for tracking and resolving customer requests, AI tools for team efficiency, and integrations for automation. It also offers AI Translations for global customer service and internal AI Answers for agents to ask Knowledge Base questions.

Front integrates with third-party systems like Jira, Highway, and Tai for workflow automation. The pre-built Jira Connector allows creating new issues in Jira from Front, sending comments between Front and Jira, and receiving real-time Jira status updates in Front.