Help Scout icon
Help Scout icon

Help Scout

Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

Help Scout screenshot 1

Cost / License

  • Subscription
  • Proprietary

Application type

Platforms

  • Online
  • Android
  • iPhone
  • Android Tablet
  • iPad
  • Software as a Service (SaaS)
29likes
0articles

Features

  1.  Customer service
  2.  Knowledge Base

Help Scout News & Activities

Highlights All activities

Recent News

No news, maybe you know any news worth sharing?
Share a News Tip

Recent activities

Help Scout information

AlternativeTo Category

Business & Commerce

Apple AppStore

  •   Updated 
  •   4.18 avg rating
View in AppStore

Our users have written 1 comments and reviews about Help Scout, and it has gotten 29 likes

Help Scout was added to AlternativeTo by nickfrancis on and this page was last updated . Help Scout is sometimes referred to as HelpScout

Comments and Reviews

   
Guest
0

I love this software. We're using FreeScout now for half a year and had no problems. We suggested to add the option to print conversations. It took only a few days to implement 4 free. Nice!

Review from a new or low-activity account — shown here, but not counted in the app rating.

Official Links

Page may contain affiliate links. Affiliate links never affect ranking.

What is Help Scout?

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.

Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, a robust API, and iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.