OKI TOKI: Contact Center Solutions icon
OKI TOKI: Contact Center Solutions icon

OKI TOKI: Contact Center Solutions

Improve customer service efficiency and outbound call campaigns impact with Oki-Toki call center solution: smart routing, intuitve IVR, predictive dialer.

OKI TOKI: Contact Center Solutions screenshot 1

Cost / License

  • Pay once or Subscription
  • Proprietary

Application type

Platforms

  • Online
  • Self-Hosted
  • Software as a Service (SaaS)
OKI TOKI: Contact Center Solutions screenshot 1
OKI TOKI: Contact Center Solutions screenshot 2
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OKI TOKI: Contact Center Solutions screenshot 3
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Features

Properties

  1.  Lightweight
  2.  Privacy focused

Features

  1.  Real time collaboration
  2.  Text to Speech
  3.  No Tracking
  4.  Cloud Sync
  5.  Two-factor Authentication
  6.  Website Translation
  7.  Full-Text Search
  8.  Spell Checking
  9.  VoiP Calls
  10.  Ad-free
  11.  IVR
  12.  KPIs
  13.  Virtual PBX
  14.  Speech to text
  15.  Speech Transcription
  16.  Third party integrations
  17.  Predictive dialer
  18.  Email automation
  19.  SIP
  20.  Call Routing
  21.  Inbound calls

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OKI TOKI: Contact Center Solutions News & Activities

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OKI TOKI: Contact Center Solutions information

  • Developed by

    Oki-toki

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    One time purchase and / or subscription.

  • Alternatives

    12 alternatives listed

  • Badge

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  • Supported Languages

    • English
    • Ukrainian
    • Polish
    • Russian
    • Turkish
    • Spanish
    • Armenian
    • Thai
    • Vietnamese
    • Greek
    • Portuguese
    • German
    • Finnish
    • Bulgarian
    • Georgian
    • Kazakh
    • Uzbek
    • Romanian
    • Czech
    • French
    • Italian
OKI TOKI: Contact Center Solutions was added to AlternativeTo by OKI TOKI on and this page was last updated .
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What is OKI TOKI: Contact Center Solutions?

Oki-Toki Cloud Contact-Center is an all-in-one solution for contact centers of any size and industry, equipped with the entire arsenal a modern contact center needs to be in the top three leaders.

The Cloud Contact-Center includes:

  • Launch of any inbound, outbound, or blended project in minimal time thanks to the Low-Code approach.
  • Ability to share agents between projects, teams, and companies.
  • Integration of Toll-free, local, and non-geographic SIP numbers.
  • Handling missed calls with a specialized Callback mode.
  • An employee motivation system with automatic calculation of bonuses and penalties.
  • Automated KPI tracking, integrated with speech analytics and evaluation sheets.
  • Dynamic conversation scripts that simplify the training of new employees, standardize responses, and automate triggers.
  • Performance analysis of each agent, team, and the entire contact center. Additional features available to extend the CC include: Chats, WFM, CRM, Dialer, voice broadcasts, and more.

OKI TOKI: Contact Center Solutions Videos

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