OnReply.ai is a professional SaaS platform built on the official WhatsApp Business Cloud API, designed to help small and medium businesses automate customer communication, manage bookings, and grow revenue — all from a single dashboard.
🤖 AI That Knows Your Business
OnReply's AI assistant is trained on your own knowledge base (synced from Google Docs or custom upload). It answers customer questions 24/7 in a natural, brand-consistent tone — in any language, including Italian, English, French and Spanish.
📅 Automated Booking System
Accept reservations directly via WhatsApp chat. The AI checks real-time availability via Google Calendar, proposes time slots, collects confirmation, and blocks the appointment — zero phone calls, zero no-shows.
📣 WhatsApp Marketing Campaigns
Send targeted campaigns to segmented contact lists with A/B testing and analytics. Schedule recurring messages, weekly newsletters, seasonal promotions or automated follow-ups — all within WhatsApp's official policy.
?? Email AI Agent
A built-in Gmail-connected Email Agent reads incoming emails and generates AI-drafted replies based on your knowledge base. Choose auto-send or draft-approval mode. Includes outbound campaign scheduling for up to 2,000 emails/day.
📊 Analytics Dashboard
Track conversation volume, AI response rates, booking conversions, campaign ROI and sentiment trends — all in one visual dashboard built for business owners, not data scientists.
🏢 Multi-Tenant & Multi-Operator
Manage multiple WhatsApp numbers, assign conversations to team members, pause AI when a human takes over, and coordinate across roles — perfect for franchises, agencies and resellers.