Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.




Pappice is described as 'Small, self-hosted, chat-style support desk. Customers open tickets from the portal; staff assign, reply, and track them' and is a Help Desk platform in the business & commerce category. There are four alternatives to Pappice for a variety of platforms, including Linux, Self-Hosted, Web-based, Android and iPhone apps. The best Pappice alternative is FreeScout, which is both free and Open Source. Other great apps like Pappice are osTicket, Zendesk and Zammad.
Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.




Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.




Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.



Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.



