Stella Chatbot is a WordPress chatbot plugin built around a practical FAQ-first approach - you define categories, keywords, and answers from the admin panel, and the widget handles visitor questions instantly on the frontend. No complex flows, no third-party accounts required for the core functionality, and no recurring subscription fees.
Visitors can browse guided category suggestions or ask direct questions. When a keyword match is found, the bot replies immediately. When no match exists, it gracefully falls back with suggestions, keeping the experience clean and helpful rather than frustrating.
Free features include:
Custom chatbot name and avatar upload
Up to 100 manual Q&A entries with unique keyword matching
Category-based FAQ organization
Welcome message and category suggestion display
Configurable no-match fallback reply
Pro features ($29 single site) add:
Unlimited Q&A entries
AI fallback with your choice of provider and model: OpenAI ChatGPT, Anthropic Claude, Google Gemini, Groq, or OpenRouter
AI disclaimer control from the admin panel
CSV/text import workflow for bulk Q&A management
Lead capture (name and email collection)
Session-based conversation logs
Analytics dashboard with trend insights
Chat and log export tools
Optional credit removal and custom branding
A multi-site license is available at $99 for agencies and developers.
Stella Chatbot is ideal for support pages, service businesses, product sites, WooCommerce stores, and any WordPress site that needs 24/7 automated responses without the overhead of a complex live chat platform or expensive AI subscription.