Sublex Chat icon
Sublex Chat icon

Sublex Chat

An AI chat assistant for your website that answers only from your own website, documents and price lists. When it does not know, it says so and captures the lead instead. The AI is included in every plan; live chat, human takeover and your own branding are in the Business plan.

An AI assistant that does not make things up

Cost / License

  • Freemium (Subscription)
  • Proprietary

Application type

Platforms

  • Online
  • Software as a Service (SaaS)
It answers, and when it cannot, it says so. Sublex Chat answers your customers on your website from your own material. Here it handles a delivery question, then meets one it was never given the answer to. Rather than guessing, it tells the customer plainly and passes the conversation to the team, who reply as themselves in the same window.
Every question it could not answer, in one list. Each question the assistant declined, in the customer's own words, with how many times it has been asked. Answer one here and it is never missed again. This list is what your website forgot to mention.
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What the assistant actually did. How many conversations came in, how many it handled on its own, how many it could not, and how many leads it captured. Plus what customers ask most, grouped by wording. All read from conversations you already had, with no extra tracking added to your visitors.
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Features

Properties

  1.  Privacy focused
  2.  Lightweight
  3.  AI-Powered

Features

  1.  Real time collaboration
  2.  Dark Mode
  3.  Ad-free
  4.  No Coding Required
  5.  Website widget
  6.  AI Chatbot
  7.  Multiple languages

 Tags

Sublex Chat News & Activities

Highlights All activities

Recent activities

Sublex Chat information

  • Developed by

    GM flagSublex Digital

  • Licensing

    Proprietary and Freemium product.

  • Pricing

    Subscription ranging between $29 and $79 per month + free version with limited functionality.

  • Alternatives

    4 alternatives listed

  • Badge

    Get an embeddable badge for Sublex Chat

  • Supported Languages

    • English

AlternativeTo Categories

Business & Commerce, AI Tools & Services

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Official Links

What is Sublex Chat?

Sublex Chat turns the material you already have into an assistant that answers your customers on your website, at any hour, in whatever language they write in.

You give it your web address and it reads your site. You can add documents, price lists and question-and-answer pairs. You test it privately, asking it the questions your customers actually ask. When you are satisfied, you paste one line into your website and it is live.

The part most businesses care about is what happens when it does not know. Sublex Chat answers only from the material you gave it. It cannot improvise a price, an opening time, or an appointment. When the answer is not there it tells the customer plainly, takes their details, and logs the question on a screen that shows you every question it could not answer, in the customer's own words. You answer it once and it stops being a gap.

Everything is in one price. The AI is not a separate purchase. Live chat and human takeover, so you can step into a conversation as yourself and the assistant stays quiet until you hand it back, are in the plan rather than three more line items. Removing our badge is included.

Billing is by conversation rather than by message. One conversation is one visitor's whole sitting, and it only counts when the assistant actually answered something. There are no credits to run out of mid-sentence.

Every new account starts on the full Business plan free for 14 days, with no card. After that you choose a paid plan or move to the free one, and nothing you built is deleted either way.

Built by Sublex Digital, a web design agency in The Gambia.