Track-It! Help Desk Software icon
Track-It! Help Desk Software icon

Track-It! Help Desk Software

For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

Track-It! Help Desk Software screenshot 1

Cost / License

  • Pay once
  • Proprietary

Application type

Platforms

  • Windows
  • Android
  • iPhone
  • iPad
Track-It! Help Desk Software screenshot 1
Track-It! Help Desk Software screenshot 2
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Track-It! Help Desk Software screenshot 3
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Features

  1.  Asset Management
  2.  Change Management

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Business & Commerce

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Our users have written 1 comments and reviews about Track-It! Help Desk Software, and it has gotten 0 likes

Track-It! Help Desk Software was added to AlternativeTo by Cris Coffey on and this page was last updated .

Comments and Reviews

   
Top Negative Comment
Taurolyon
0

Dated and severely lacking in cloud-based functionality. Configuration, while granular, is very convoluted and documentation is very poor. Support is a joke.

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What is Track-It! Help Desk Software?

For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk. It’s also won numerous industry awards. But we’re never happy standing still. Out of the box, Track-It! IT Help Desk Software includes everything you need to improve your Help Desk and Asset Management operations today. More Than Just Help Desk Software At the heart of the Track-It! family is Track-It! Help Desk which provides you with a 360-degree view of your incidents, problems, and change requests. It helps you automate and streamline your IT support processes so that you can respond and deliver resolutions to end-users more quickly than ever before including mobile help desk access.

But Track-It! is more than just help desk software – it’s a single platform for IT management that will satisfy the broader needs of your business.

Quick and easy to install. Easy to configure. Simple to use. Even with its extensive functionality, you can be assured that the wizard-driven installation and configuration of your Track-It! Help Desk will be a breeze. It can be installed, set up and ready to go in just a matter of hours, without the need for expensive consultants or programming.

To minimize training and ease adoption, Track-It! Help Desk adheres to a Microsoft Outlook-style look and feel so your help desk technicians and users can quickly get to work with the powerful features of your new Track-It! Help Desk.