Usedesk is described as 'Helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Usedesk for a variety of platforms, including Web-based, Android, iPhone, SaaS and Windows apps. The best Usedesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or HubSpot. Other great apps like Usedesk are Freshdesk, Fernand, osTicket and tawk.to.
OvationCXM, the leading AI-infused customer experience management (CXM) provider, helps companies identify and resolve real-time friction points in customer journeys across digital, back-office, and partner touch points.
India
HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service.
Livechat and real time monitoring software. One of the most reliable live chat software providers on the market operating since 2003.
United States
United States
Complete online help desk that allows you to consolidate all communication -- issue tracking, emails, live chats, calls and call logs -- in one convenient location. Available as either a hosted service or on-premise installation.
United States
Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.
Germany
EU
SnapCall is an all-in-one video calling and live streaming solution that provides high fidelity audio and video. Adding video calls to your website, application, or platform is effortless.
S1 is a Customer Service Software that allows you to provide great customer support integrating every digital channel into a single multichannel platform. It is the perfect solution for Contact Center Proffesionals.
Vision Helpdesk offers Help Desk, Satellite Desk and Service Desk, Trusted by 8000+ companies Vision Helpdesk offers solution for every size business.
India
IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.
