VCC Live is described as 'Cloud-based contact center software, providing telecommunications services to all types of business that want to offer prompt support to their customers' and is an app. There are five alternatives to VCC Live for a variety of platforms, including Web-based, iPhone, SaaS, iPad and Android apps. The best VCC Live alternative is CloudTalk.io. It's not free, so if you're looking for a free alternative, you could try byVoice. Other great apps like VCC Live are Nectar Desk, Five9 and uContact.
Cloud-based call center software offering over 50 advanced features for customer experience, rapid setup, centralized management, CRM and helpdesk integrations, compatibility with any device, real-time customer info, performance metrics, and no hardware required.
Slovakia
EU
Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers.
United States
byVoice is a platform for creating AI voice agents that automate both inbound and outbound calls, transforming the way businesses engage with customers.
PolandEU
uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc.
