Zendesk Chat Alternatives

Zendesk Chat is described as '(formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk Chat for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Zendesk Chat alternative is FreeScout, which is both free and Open Source. Other great apps like Zendesk Chat are tawk.to, Tidio , LiveChat and Intercom.

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Alternatives
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Alternatives list

  1. Getsitecontrol icon
     21 likes

    Getsitecontrol provides an intuitive email marketing platform with everything you need to send beautiful promo emails, grow your email list and segment your audience, build email marketing automations, promote special deals on your website, survey your visitors, and prevent...

    153 Getsitecontrol alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  2. Sheldon is AI agent for ecommerce platforms. He can help with customer inqueries, order management and beyond

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  3. IMsupporting icon
     5 likes

    IMsupporting supply live chat software as a service. A cloud based support platform for business and personal websites. Chat with your visitors in real-time.

    53 IMsupporting alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    Good alternative?
     
  4. Chatango icon
     13 likes

    Add free live chat to any web page.

    Chatango is a live group on your site

    Enhances video, breaking news, and developing stories Ideal for community, hobby, sports and weather sites Enables dialog between visitors and announcements from administrators

    Features .

    90 Chatango alternatives

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  5. Live chat with unlimited agents and group chat for developer support. SSL is present in all plans.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  6. DearAI icon
     1 like

    DearAI is an AI solution to automate inbound customer interactions for B2B startups and SMBs. DearAI automates and integrates inbound sales, customer support, and customer insights collection.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  7. Helpcube icon
     1 like

    Helpcube turn your visitors into customers and your one-time shoppers into returning customers.

    129 Helpcube alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  8. Optiwe icon
     Like

    Optiwe helps you scale your sales and customer service teams by automating conversations in digital channels like WhatsApp, Facebook, Alexa, and Google Assistant. With our AI-first platform, you can create customer interactions adapted to the new normal.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    Good alternative?
     
  9. Robylon AI is an agentic automation platform designed to streamline customer support and internal operations by autonomously resolving over 90% of business queries across chat, email, voice, and ticketing systems.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  10. Instant Chat lets you chat by just sharing a URL. Ideal for creators, developers and designers for providing support.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  11. Plerdy icon
     30 likes

    Combines website heatmaps revealing user clicks, session recordings for visitor navigation insights, SEO monitoring with tracking of key indicators, conversion funnel analysis for user paths, and pop-up forms to gather leads and feedback in one CRO-focused platform.

    174 Plerdy alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    • Shopify
    Good alternative?
     
  12. My AskAI icon
     Like

    My AskAI is an AI customer support chatbot with human handover, trained on your company's knowledge base, that you can add to your website in minutes.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
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