Zendesk Chat Alternatives

Zendesk Chat is described as '(formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk Chat for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Zendesk Chat alternative is tawk.to, which is free. Other great apps like Zendesk Chat are HelpCrunch, Userlike, FreeScout and LiveAgent.

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Alternatives list

  1. IMsupporting icon
     5 likes

    IMsupporting supply live chat software as a service. A cloud based support platform for business and personal websites. Chat with your visitors in real-time.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
     
  2. Live chat with unlimited agents and group chat for developer support. SSL is present in all plans.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  3. DearAI icon
     1 like

    DearAI is an AI solution to automate inbound customer interactions for B2B startups and SMBs. DearAI automates and integrates inbound sales, customer support, and customer insights collection.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
     
  4. Helpcube icon
     1 like

    Helpcube turn your visitors into customers and your one-time shoppers into returning customers.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  5. Optiwe icon
     Like

    Optiwe helps you scale your sales and customer service teams by automating conversations in digital channels like WhatsApp, Facebook, Alexa, and Google Assistant. With our AI-first platform, you can create customer interactions adapted to the new normal.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
     
  6. Robylon AI is an agentic automation platform designed to streamline customer support and internal operations by autonomously resolving over 90% of business queries across chat, email, voice, and ticketing systems.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
     
  7. Plerdy icon
     30 likes

    Combines website heatmaps revealing user clicks, session recordings for visitor navigation insights, SEO monitoring with tracking of key indicators, conversion funnel analysis for user paths, and pop-up forms to gather leads and feedback in one CRO-focused platform.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    • Shopify
     
  8. Instant Chat lets you chat by just sharing a URL. Ideal for creators, developers and designers for providing support.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
  9. My AskAI icon
     Like

    My AskAI is an AI customer support chatbot with human handover, trained on your company's knowledge base, that you can add to your website in minutes.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  10. Callpage icon
     8 likes

    Turn website visitors into sales calls. Use CallPage and provide immediate free phone callback to your leads in 28 seconds.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  11. Worktual icon
     2 likes

    Worktual is an AI-powered chatbot platform that helps businesses automate customer support, generate leads, and engage users across web, WhatsApp, and social channels—all without coding.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  12. AskMe Chat icon
     3 likes

    The native Artificial Intelligence solution as a support for your Customer Service and your Business processes choices.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
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