Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
+1
ChangeGear Alternatives
ChangeGear is described as '’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to ChangeGear, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and Self-Hosted apps. The best ChangeGear alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try iTop by Combodo or Helpy.io. Other great sites and apps similar to ChangeGear are Freshservice, ServiceNow, Deskero and Solarwinds Web Help Desk.
Alternatives list
The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Self-Hosted
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
Kaseya VSA offers you the most feature-rich, integrated, and efficiently priced RMM solution available.
LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented. In turn, organizations experience fewer service interruptions, accelerated service restoration, and a reduction in costly downtime or other...
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
Cost / License
- Freemium
- Proprietary
Platforms
- Android
- iPhone
- Zapier
- Google Calendar
- Software as a Service (SaaS)
- Salesforce.com
- Google Drive - Sheets
+6
58 TOPdesk ITSM alternativesTOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Self-Hosted
MSM - Marval's Integrated IT Service Management (ITSM), service desk and helpdesk software provides the ultimate combination of ITSM process automation, functionality and flexibility, delivering a comprehensive ITIL® and ISO/IEC 20000 compatible solution...
Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides out-of-the-box, PinkVERIFY™ ITIL-based processes and is available SaaS or on-premises.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
United States
Netherlands
EU
India
United Kingdom
