Chatwoot Alternatives

Chatwoot is described as 'Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Chatwoot for a variety of platforms, including Web-based, Android, SaaS, iPhone and Windows apps. The best Chatwoot alternative is HubSpot, which is free. Other great apps like Chatwoot are FreeScout, Freshdesk, Zendesk Chat and LiveChat.

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Chatwoot alternatives page was last updated

Alternatives list

  1. Freshchat icon
     1 like

    Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, and social pages.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  2. Comm100 Live Chat powers real-time, personalized engagements when visitors need it most. Via website and mobile, agents can use screen sharing, auto-translation, and audio/video for efficient support.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
     
  3. HelpCrunch icon
     170 likes

    Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.

    91 HelpCrunch alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    • iPad
    • Android Tablet
     
  4. AI-driven workspace combines instant messaging, email, SMS, and webchat into a single omni-channel inbox with workflow automation, analytics, marketing, team collaboration, and interactive transactional notifications for improved customer engagement and retention.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  5. Drift.com icon
     21 likes

    Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Google Chrome
    • Slack
     
  6. Callbell icon
     37 likes

    Callbell is the easiest way for businesses to handle WhatsApp, Facebook Messenger, Instagram and Telegram conversations. Easy to use as a messaging app but built with powerful collaborative features in mind.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • iPhone
    • Android
     
  7. OpenChat icon
     4 likes

    OpenChat is an everyday user chatbot console that simplifies the utilization of large language models. With the advancements in AI, the installation and usage of these models have become overwhelming. OpenChat aims to address this challenge by providing a two-step setup process...

    Cost / License

    • Paid
    • Open Source (MIT)

    Platforms

    • Mac
    • Windows
    • Linux
    • Software as a Service (SaaS)
     
  8. SendPulse icon
     46 likes

    Combines email, SMS, web push, and chatbots in a no-code interface with CRM tools, online courses, sales automation, personalized messaging, audience management, detailed analytics, and bio link pages for comprehensive marketing strategies.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  9. Smartsupp icon
     60 likes

    Combines live chat, chatbots, and video recordings, enabling online stores to monitor visitor behavior, automate support, collect leads, and proactively engage customers with real-time data, multi-channel unified inbox, GDPR compliance, and mobile access for flexible service.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Windows Phone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
     
  10. Capacity icon
     Like

    AI platform connecting tech stack, automating repetitive tasks, and resolving business challenges. Features Concierge chatbot, IT process automation, and tools for sales, customer service, and operations. Industries span Insurance, Banking, Education, and more.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  11. Crisp icon
     29 likes

    Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.

    163 Crisp alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
     
  12. Chatra icon
     8 likes

    Live chat software capturing complete chat history—including unsent messages—and supporting group conversations, reply editing, agent typing insights, proactive triggers, intelligent chat routing, multi-device access, and encrypted chats across unlimited sites.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
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