Deskhero Alternatives

Deskhero is described as 'AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Deskhero, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and Linux apps. The best Deskhero alternative is Libredesk, which is both free and Open Source. Other great sites and apps similar to Deskhero are FreeScout, Freshdesk, Zendesk and osTicket.

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Alternatives
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Alternatives list

  1. Usedesk icon

    Usedesk

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    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    • RU flagRussia
    Usedesk screenshot 1
    Good alternative?
     
  2. Euphoric.ai icon

    Euphoric.ai

     Like

    Euphoric.ai is a multi-channel help desk designed to enhance customer service experiences. By integrating various communication methods, it enables teams to handle inquiries more efficiently.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Euphoric.ai screenshot 1
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  4. ZupportDesk icon

    ZupportDesk

     2 likes

    ZupportDesk live chat and help desk software offers a Cloud based CRM solution for online customer support and website monitoring.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  5. Ad
    Screenshot
    Zoho Desk icon
    Zoho Desk

    Centralizes customer requests from various communication channels, features multi-brand self-service portals and automated knowledge base, uses AI-driven ticket analysis, sentiment tracking, hierarchy mirroring, and supports coll...

    https://www.zoho.com
    Learn More
  6. Track-It! Help Desk Software icon

    Track-It! Help Desk Software

     Like

    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    201 Track-It! Help Desk Software alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    Track-It! Help Desk Software screenshot 1
    Good alternative?
     
  9. UVdesk icon

    UVdesk

     8 likes

    A cloud-based help desk software which is built to caters the need of the clients with its incredible functionality. It has been built to solve the customer’s queries and deliver them the best solution.

    Cost / License

    • Paid
    • Open Source (MIT)

    Application type

    Platforms

    • Online
    • IN flagIndia
    UVdesk screenshot 1
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  10. Paldesk icon

    Paldesk

     1 like

    Provide faster, friendlier customer support with Paldesk live chat software. Increase online conversions and reduce customer support response times with modern, customizable live-chat messenger for websites.

    23 Paldesk alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • HR flagCroatia
    • European Union flagEU
    Live chat support.
    Good alternative?
     
  11. HelpSumo icon

    HelpSumo

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    HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    Helpsumo comes with Responsive design.
    Good alternative?
     
  12. Help Desk Authority icon

    Help Desk Authority

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    Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets

    61 Help Desk Authority alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • US flagUnited States
    Help Desk Authority screenshot 1
    Good alternative?
     
  13. Sygma icon

    Sygma

     2 likes

    Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.Integration with Teamviewer, Vmware, Kayako, 1Backup, Stellar.

    40 Sygma alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Sygma screenshot 1
    Good alternative?
     
  14. H

    Helpdesk Pilot

     1 like

    Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  15. Helpninja icon

    Helpninja

     1 like

    Simple & Affordable help desk - Get your whole team on support for free.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    • IN flagIndia
    Helpninja screenshot 1
    Helpninja screenshot 2
    Helpninja screenshot 3
    Good alternative?
     
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