FreeScout is described as 'Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to FreeScout for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best FreeScout alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or HubSpot. Other great apps like FreeScout are Freshdesk, Zendesk, osTicket and Dolibarr.
AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.
United States
Callbell is the easiest way for businesses to handle WhatsApp, Facebook Messenger, Instagram and Telegram conversations. Easy to use as a messaging app but built with powerful collaborative features in mind.
Italy
EU
An open source ticket management & help desk solution. A freshdesk alternative.
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.
Bangladesh
Shared inbox for teams handling group email accounts, featuring internal thread chats, email assignment, workflow automation, integrations with business apps, role-based controls, templates, analytics, tracking tools, multi-channel support, and API access.
United States
Modern customer support solution combining AI automation, agent workflows, inbox management, and real-time analytics to handle multichannel feedback and high-volume queries, adapting to growing teams and e-commerce needs with scalable, efficient communication tools.
United States
DoppleDesk gives small teams a clean, easy-to-use ticketing queue for tracking support requests. Teams can create a free, branded public portal where anyone can submit a ticket without creating an account.
United States
Simple IT Helpdesk is a software intended for companies and IT fleet managers, including a ticketing and an inventoring system.
The fastest, most versatile, and feature-rich WordPress support and customer ticketing plugin.
Bangladesh
Russia
