Groove Alternatives

Groove is described as 'Help Desk Software for Small Businesses' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Groove, not only websites but also apps for a variety of platforms, including Android, Windows, iPhone and SaaS apps. The best Groove alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great sites and apps similar to Groove are Text, Zendesk, Fernand and Chatwoot.

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Get a badge for your siteGroove alternatives page was last updated Jul 22, 2026

Directly
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Launch and train virtual agents that double your automation rate with AI expertise.
127 Directly alternatives
Cost / License
Paid
Proprietary
Application typeApplication types
Help Desk
Customer Feedback Manager
Origin
United States
Platforms
Online
Good alternative?Is Directly a good alternative to Groove?
Helpman
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Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.
Cost / License
Paid
Proprietary
Application type
Customer Feedback Manager
Platforms
Online
+6
Good alternative?Is Helpman a good alternative to Groove?
Tickiti
Like
Web-based helpdesk and customer support system with a branded customer portal, multi-channel intake and a real-time workspace.
Cost / License
Paid
Proprietary
Application type
Help Desk
Origin
United Kingdom
Platforms
Online
United Kingdom
Good alternative?Is Tickiti a good alternative to Groove?
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Freshdesk
Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, s...

https://www.freshworks.com
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MomentCRM
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MomentCRM is a platform for support, sales, marketing, and product development. It features live chat, email, video calls, CRM, and session playback.
Cost / License
Paid
Proprietary
Application typeApplication types
CRM
Help Desk
Origin
United States
Platforms
Online
Self-Hosted
Good alternative?Is MomentCRM a good alternative to Groove?
SetyEvn
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Your self-hosted alternative to Zapier, ServiceNow, and custom AI plugins—built natively inside WordPress with zero external SaaS dependencies.
Cost / License
Paid
Proprietary
Origin
Spain
EU
Platforms
Wordpress
Self-Hosted
Spain
EU
+3
Good alternative?Is SetyEvn a good alternative to Groove?
Selvo
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Selvo is help center software for SaaS teams. It helps companies with 5 to 50 employees build customer-facing knowledge bases that look professional out of the box.
Cost / License
Freemium
Proprietary
Platforms
Online
Software as a Service (SaaS)
+3
Good alternative?Is Selvo a good alternative to Groove?
Fluent Support
Like
The fastest, most versatile, and feature-rich WordPress support and customer ticketing plugin.
Cost / License
Freemium
Proprietary
Application type
Help Desk
Origin
Bangladesh
Platforms
Online
Self-Hosted
web hosting
Wordpress
Bangladesh
+5
Good alternative?Is Fluent Support a good alternative to Groove?
SupportPal
1 like
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
143 SupportPal alternatives
Cost / License
Paid
Proprietary
Application type
Help Desk
Origin
United Kingdom
Platforms
Online
Self-Hosted
United Kingdom
Good alternative?Is SupportPal a good alternative to Groove?
Bornevia
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Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
Cost / License
Paid
Proprietary
Application typeApplication types
Help Desk
Customer Feedback Manager
Origin
Indonesia
Platforms
Online
Android
Indonesia
+3
Good alternative?Is Bornevia a good alternative to Groove?
Digibell.io
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Digibell is a smart bell requiring no installation or hardware other than a smartphone & a QR code. Ideal on home and shop doors, restaurants tables, vehicles, luggage and other items. Get notified wherever you are. Never miss a visitor again.
Cost / License
Paid
Proprietary
Origin
Türkiye
Platforms
Mac
Windows
Android
iPhone
Türkiye
Good alternative?Is Digibell.io a good alternative to Groove?
ReadyDesk
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Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
130 ReadyDesk alternatives
Cost / License
Paid
Proprietary
Application type
Help Desk
Platforms
Windows
Online
Self-Hosted
Good alternative?Is ReadyDesk a good alternative to Groove?
LabiKnow
Like
The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.
Cost / License
Paid
Proprietary
Application type
Help Desk
Platforms
Software as a Service (SaaS)
+5
Good alternative?Is LabiKnow a good alternative to Groove?