Groove Alternatives

Groove is described as 'Help Desk Software for Small Businesses' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Groove, not only websites but also apps for a variety of platforms, including Android, iPhone, Windows and SaaS apps. The best Groove alternative is Text App. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great sites and apps similar to Groove are Zendesk, Chatwoot, ProProfs Knowledge Base and Intercom.

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Groove alternatives page was last updated Apr 29, 2022

Fluent Support
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The fastest, most versatile, and feature-rich WordPress support and customer ticketing plugin.
Cost / License
Freemium
Proprietary
Application type
Help Desk
Origin
Bangladesh
Platforms
Online
Self-Hosted
web hosting
Wordpress
+5
Is Fluent Support a good alternative to Groove?
SupportPal
1 like
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
Cost / License
Paid
Proprietary
Application type
Help Desk
Origin
United Kingdom
Platforms
Online
Self-Hosted
Is SupportPal a good alternative to Groove?
Bornevia
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Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
Cost / License
Paid
Proprietary
Application types
Help Desk
Customer Feedback Manager
Origin
Indonesia
Platforms
Online
Android
+3
Is Bornevia a good alternative to Groove?
Ad
Digibell.io
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Digibell is a smart bell requiring no installation or hardware other than a smartphone & a QR code. Ideal on home and shop doors, restaurants tables, vehicles, luggage and other items. Get notified wherever you are. Never miss a visitor again.
Cost / License
Paid
Proprietary
Origin
Türkiye
Platforms
Mac
Windows
Android
iPhone
+2
Is Digibell.io a good alternative to Groove?
ReadyDesk
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Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
Cost / License
Paid
Proprietary
Application type
Help Desk
Platforms
Windows
Online
Self-Hosted
Is ReadyDesk a good alternative to Groove?
LabiKnow
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The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.
Cost / License
Paid
Proprietary
Application type
Help Desk
Platforms
Software as a Service (SaaS)
+5
Is LabiKnow a good alternative to Groove?
Livewire Messenger
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Livewire is a Voice and Video chat software to help grow your business, now make high quality video and voice calls between the web and mobile apps.
Cost / License
Free Personal
Proprietary
Platforms
Online
Android
Android Tablet
+2
Is Livewire Messenger a good alternative to Groove?
Gorgias Helpdesk
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Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
155 Gorgias Helpdesk alternatives
Cost / License
Paid
Proprietary
Application type
Help Desk
Origin
United States
Platforms
Online
Is Gorgias Helpdesk a good alternative to Groove?
Happi.team
Like
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
Freemium
Proprietary
Platforms
Online
Software as a Service (SaaS)
Is Happi.team a good alternative to Groove?
HelpSpace
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Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Cost / License
Paid
Proprietary
Application type
Help Desk
Origin
Germany
EU
Platforms
Software as a Service (SaaS)
Is HelpSpace a good alternative to Groove?
Track-It! Help Desk Software
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For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
Cost / License
Paid
Proprietary
Application type
Help Desk
Origin
United States
Platforms
Windows
Android
iPhone
iPad
+8
Is this a good alternative to Groove?
Hippo by Jungleworks
Like
Hippo is a 360 solution for your business to engage, acquire and support customers through conversation support and customer engagement.
Cost / License
Freemium
Proprietary
Application type
Email Marketing
Origin
India
Platforms
Online
Android
iPad
Software as a Service (SaaS)
+9
Is Hippo by Jungleworks a good alternative to Groove?