Halo Service Desk is described as 'Single, all-inclusive service desk software solution, designed to streamline processes related to workflow management, operations automation, customer & employee engagement, and more' and is an app in the development category. There are six alternatives to Halo Service Desk for a variety of platforms, including Web-based, Android, iPhone, Chrome OS and Android Tablet apps. The best Halo Service Desk alternative is Freshdesk, which is free. Other great apps like Halo Service Desk are Zendesk, DeskXpand, Usedesk and Cenvero Orion.
Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.
United States
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
United States
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Cenvero Orion is an AI support agent you can embed on any website. It answers customer questions instantly using your knowledge base, suppresses hallucinations post-inference, and automatically escalates complex issues to human agents with ticket creation.
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Russia
