HelpDeskSaaS icon
HelpDeskSaaS icon

HelpDeskSaaS

HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost...

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Cost / License

  • Paid
  • Proprietary

Application type

Platforms

  • Online
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Features

  1.  Web-Based
  2.  Knowledge Base
  3.  On Demand

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HelpDeskSaaS was added to AlternativeTo by hdadmin on and this page was last updated .
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What is HelpDeskSaaS?

HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost collaborative package intended to use in B2B or B2C business environment. HelpDeskSaaS is intended to use in every company where customer support and service is a business critical mission. HelpDeskSaaS features and best suitable for companies with multiple customers and their end users, where different profiles of support staff and service representatives are used: Internal and external, Help Desks, Call and Contact centers, Web enabled service business.