Helpspot Alternatives

Helpspot is described as 'HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Helpspot for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Helpspot alternative is Freshdesk, which is free. Other great apps like Helpspot are osTicket, Zendesk, Fernand and Help Scout.

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Alternatives
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Alternatives list

  1.  2 likes

    If your business needs to log, track, manage, automate and escalate support issues, then please read on.

    109 HelpMaster alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    Good alternative?
     
  2. SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

    111 SmarterTrack Help Desk 7 alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    Good alternative?
     
  3. UserDeck icon
     Like

    UserDeck provides embedded support software that works with your existing website.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  4. HelpSumo icon
     Like

    HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    Good alternative?
     
  5. Scopedesk icon
     Like

    Scopedesk is a role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer service software to a browser without dedicated IT resources.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  6. KronoDesk icon
     Like

    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.

    107 KronoDesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  7. HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost...

    56 HelpDeskSaaS alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  8. IzzyHelp icon
     Like

    An easy to use, online helpdesk system for your website, forum, shop or blog. Drag & drop knowledgebase builder, intuitive support servicing.

    58 IzzyHelp alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • Wordpress
    Good alternative?
     
  9. SupportPal icon
     1 like

    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...

    143 SupportPal alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
  10. All-in-one computer repair ticketing system.

    75 RepairShopr alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    Good alternative?
     
  11. Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    211 Happi.team alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
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