Intercom Alternatives

Intercom is described as 'Shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Intercom for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Intercom alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try HubSpot or Libredesk. Other great apps like Intercom are tawk.to, Freshdesk, Userlike and FreeScout.

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Alternatives
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Alternatives list

  1. Chat by KeyReply is the simplest, fastest, easiest way to get live chat support on your site. It connects visitors using popular messaging apps they already use to you directly.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  2. Subiz icon
     6 likes

    Ecommerce are better place live chat to interact and build a close connection with customers. Subiz allow website owner monitor and chat with visitors surfing their online store in real-time, impress them personally, turn them into paying customers.

    83 Subiz alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  3. Xeno icon
     1 like

    Xeno is an online messaging app designed to help you attract, convert, and retain customers by creating valuable remote conversational experiences.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Good alternative?
     
  4. Increase your sales on phone showing your products online as part of in an interactive online experience synced with a phone call, i.e. co-browsing, live chat, video and tracking. US-patented solution. Whisbi converts more than traditional Click-to-Call, combining it with an...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    Good alternative?
     
  5. Speedforce is a customer support tool that reduces time spent on answering customer inquiries and gives back time towards growth. Customers expectations for fast service times continue to increase while average resolution time remains the same.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  6. Mailjet icon
     11 likes

    Mailjet is an email service provider that works with brands like Microsoft, Etsy, Product Hunt, Toast to help create, send, and optimize marketing and transactional emails. Founded in France in 2010, serves more than 150,000 customers worldwide in 156 countries, sending over 1...

    263 Mailjet alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    Passport is Mailjet’s email editor that helps you create responsive emails in minutes and enables you to collaborate in real-time with other users inside the builder!
    Good alternative?
     
  7. ISL Pronto icon
     9 likes

    ISL Pronto is a live chat software for online customer service and web support. Quickly embedded on your website, ISL Pronto will create an on-demand link with your visitors. Your website visitors will simply click the Live Chat button to instantly get in contact with your...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted
    Good alternative?
     
  8. eAssistance Pro icon
     10 likes

    Engage with your online customer or visitors from any anywhere and any platform by using eAssistance Pro live chat on your website. Software has many significant features which are helpful to manage online customer and business. It is easy to install and operate.

    71 eAssistance Pro alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Internet Explorer
    • Google Chrome
    • Firefox
    Good alternative?
     
  9. Live Chat 3 icon
     2 likes

    Start chatting with your website visitors, the best way to help your customers. It’s much faster than email and way more efficient than phone. Don’t make your customers leave frustrated, get Live Chat 3 today.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad
    • Self-Hosted
    Good alternative?
     
  10. Instant Chat lets you chat by just sharing a URL. Ideal for creators, developers and designers for providing support.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  11. PPMessage icon
     2 likes

    PPMessage is an open source customer communication platform with the backend written in Python.

    88 PPMessage alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Android Tablet
    • Windows Phone
    • iPad
    • Python
    Good alternative?
     
  12. ZestIM icon
     3 likes

    Zestim is an intelligent live chat software designed for businesses to improve conversions on their website. Zestim combines sales and support in one, powerful package. Zestim helps businesses identify and engage prime prospects in real-time based on their behaviour on the...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
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