Intercom is described as 'Shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Intercom for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Intercom alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try Libredesk or HubSpot. Other great apps like Intercom are tawk.to, Freshdesk, FreeScout and Userlike.
PyLiveResponse is a Desktop application designer to work with Kayako LiveResponse. Until now this was only possible using the windows only Live Response client. pyliveresponse works on Linux, Mac OS X and Windows.
Complete SMS marketing campaign and transaction automation with SMS bots, abandoned cart recovery, win back lost customers, create and maintain loyalty programs and much more.
Trackaview is a PHP web script that lets you monitor and communicate with your website visitors in real time. Pinpoint what your website visitors do and when they do it. Trackaview installs on your own server so there are absolutely no recurring fees.
AI-powered help desk software that adapts to your business, serves customers in 40+ languages, and deploys in 10 minutes with copy-paste setup.
LiveHelpNow is a web-based customer support software platform that combines AI automation with live agent tools to deliver fast, personalized service across live chat, SMS, email, social media, and a knowledge base.
Easybook turns visitors into buyers and handles customer service automatically. Save time and grow sales.
tahc is AI Hybrid Chat — combining AI with real humans when it matters. AI handles routine questions instantly while humans step in for context, judgment, and trust.
Dominate Google search & ChatGPT results with AI-powered FAQ pages that rank #1 worldwide. Our SEO-optimized FAQ generator helps 10,000+ businesses boost conversions while saving 5+ hours weekly on customer support.
BizMagnets helps mid-market businesses manage support, service, and field ops over WhatsApp with structured ticketing and automated workflows.
Platform unifies messaging from WhatsApp, Instagram, Messenger, Telegram, Google Business Messages, and WebChat into one dashboard, offering multi-channel conversations, AI agent support, no-code automation, integrations, custom reporting, and hybrid agent collaboration.
Helploom is a lightweight, affordable customer support tool made for solo founders and small teams. It adds a fast live chat widget to your site, captures leads, and keeps conversations organized in a shared inbox.
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