Reply Now is an omnichannel messaging platform allowing businesses to connect to their customers via popular messengers.
Cost / License
- Freemium
- Proprietary
United KingdomPlatforms
- Online
+1
Intercom Alternatives
Intercom is described as 'Shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Intercom for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Intercom alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try Libredesk or tawk.to. Other great apps like Intercom are HubSpot, FreeScout, Freshdesk and Userlike.
Alternatives list
SnapEngage at its basic level is a tool that lets your visitors connect with you via email and live chat. So it's useful on a Help page or FAQ page so that you can provide answers to questions that your visitors might have.
AI platform connecting tech stack, automating repetitive tasks, and resolving business challenges. Features Concierge chatbot, IT process automation, and tools for sales, customer service, and operations. Industries span Insurance, Banking, Education, and more.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
+3
Modern customer support solution combining AI automation, agent workflows, inbox management, and real-time analytics to handle multichannel feedback and high-volume queries, adapting to growing teams and e-commerce needs with scalable, efficient communication tools.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Android
- Android Tablet
- iPhone
- iPad
Cost / License
- Paid
- Proprietary
Platforms
- Online
Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.
Cost / License
- Free
- Open Source
Platforms
- Self-Hosted
+9
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
+9
Live Engagement Software. Chat, Call Backs, Click 2 Call, VoIP, Video. Proactive customer support, real-time analytics and website monitoring and live help/live support tools. Increase your sales and ROI.
Cost / License
- Paid
- Proprietary
Platforms
- Online
Digistant is a customer engagement platform that provides Digital Assistance to your customers. The core features of the platform that are relevant to your organization are:
Cost / License
- Free
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Verloop is a multi-channel customer support and engagement automation chat system. Connect your Facebook, App and Web chat all to the same platform. Top it up by automating your most common questions, ML based lead generation and other recipes.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
United States
Uruguay
India
Chaskiq enable many of the features that intercom service has, segments, mailings, product tours, help center among others