KIX Alternatives

KIX is described as 'Open source browser based service system for tasks like IT service, technical service, maintenance and repair and customer service. KIX can run run on-premise (in-house) or in a cloud' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to KIX for a variety of platforms, including Web-based, Self-Hosted, SaaS, Android and iPhone apps. The best KIX alternative is Freshdesk, which is free. Other great apps like KIX are osTicket, Zendesk, GLPI and Zammad.

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Alternatives list

  1. Usedesk icon

    Usedesk

     Like

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    Usedesk screenshot 1
     
  2. Best Support System icon

    Best Support System

     3 likes

    Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Best Support System screenshot 1
     
  4. Happi.team icon

    Happi.team

     Like

    Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Happi.team screenshot 1
     
  5. Ad
    Screenshot
    Zendesk icon
    Zendesk

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analyt...

    https://www.zendesk.com
    Learn More
  6. Awesome Support icon

    Awesome Support

     Like

    Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
    List of tickets
     
  7. Full Help icon

    Full Help

     1 like

    Full Help is a full-featured, self-hosted help desk solution. A help desk & knowledgebase software for your business that you pay for just once and installs on your own server. Supports email, live chat, contact form, and API conversation channels.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    Conversations
     
  8. HelpSpace icon

    HelpSpace

     Like

    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    HelpSpace screenshot 1
     
  10. System Center Service Manager icon

    System Center Service Manager

     Like

    System Center Service Manager provides an integrated platform for automating and adapting your organization's IT service management best practices.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Self-Hosted
     
  11. Track-It! Help Desk Software icon

    Track-It! Help Desk Software

     Like

    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    Track-It! Help Desk Software screenshot 1
     
  12. Beingo icon

    Beingo

     1 like

    Conversational Apps to Serve, Sell & Support your Customers.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Android SDK
    • JavaScript
    • Software as a Service (SaaS)
    • Custom iOS
    • Wordpress
    Beingo screenshot 1
     
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    1
    Comments about Beingo as an Alternative to KIX
    Guest
    Negative
    0

    Beingo is a bot and Kix is a ticketing solution.

    Review by a new / low-activity user.
    Beingo icon
    Beingo icon
    • Beingo is Free and ProprietaryKIX is also Free and Proprietary
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