KnowledgeOwl is described as 'Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer' and is an app in the office & productivity category. There are more than 10 alternatives to KnowledgeOwl for a variety of platforms, including Web-based, SaaS, Mac, Windows and Linux apps. The best KnowledgeOwl alternative is Nuclino, which is free. Other great apps like KnowledgeOwl are XWiki, ProProfs Knowledge Base, Kbee and Helpie Knowledge Base Wiki Plugin.
Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.
