Reamaze AlternativesHelp Desk Platforms & Customer Feedback Managers like Reamaze

Reamaze is described as 'Helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Reamaze for a variety of platforms, including Web-based, Android, iPhone, SaaS and iPad apps. The best Reamaze alternative is FreeScout, which is both free and Open Source. Other great apps like Reamaze are Freshdesk, osTicket, Zendesk and tawk.to.

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Alternatives list

  1. FreeScout icon

    FreeScout

     40 likes

    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    104 FreeScout alternatives

    Cost / License

    • Freemium (Pay once)
    • Open Source (AGPL-3.0)

    Application type

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
    FreeScout screenshot 1
     

    • FreeScout is the most popular Android, Mac, iPhone & Linux alternative to Reamaze.

    • FreeScout is the most popular Open Source & free alternative to Reamaze.

    • FreeScout is Freemium and Open SourceReamaze is Paid and Proprietary
    • FreeScout is Lightweight and Privacy focusedReamaze is not according to our users
  2. Freshdesk icon

    Freshdesk

     124 likes

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    81 Freshdesk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
     

    • Freshdesk is the most popular Web-based & Windows alternative to Reamaze.

    • Freshdesk is Freemium and ProprietaryReamaze is Paid and Proprietary
  4. osTicket icon

    osTicket

     70 likes

    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    110 osTicket alternatives

    Cost / License

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron
    Client Interface - Welcome Screen
     
  5. Ad
    Screenshot
    Tidio icon
    Tidio

    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conver...

    https://www.tidio.com
    Learn More
  6. Zendesk icon

    Zendesk

     67 likes

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    266 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3
     

    • Zendesk is the most popular commercial alternative to Reamaze.

    • Zendesk is Paid and ProprietaryReamaze is also Paid and Proprietary
  7. tawk.to icon

    tawk.to

     93 likes

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    212 tawk.to alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress
     
  8. Text App icon

    Text App

     2 likes

    AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    A unified workspace that brings all customer conversations, tickets, and performance insights into one clean, intuitive interface. Agents can easily manage chats, emails, and social messages side by side — powered by real-time AI assistance and automation.
     

    • Text App is the most popular SaaS alternative to Reamaze.

    • Text App is Paid and ProprietaryReamaze is also Paid and Proprietary
    • Text App is LightweightReamaze is not according to our users
  10. UserVoice icon

    UserVoice

     79 likes

    Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.

    204 UserVoice alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    UserVoice screenshot 1
     
  11. LenoChat icon

    LenoChat

     1 like

    Lightweight platform offering live chat, automated AI chatbot, and copilot support for startups and small businesses, with social media integrations, simple website installation, free AI-assisted replies, operating hours, and practical communication tools.

    24 LenoChat alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Shopify
    • Sass
    • Wordpress
    An all-in-one chat inbox that helps small teams manage customer conversations and reply faster with AI assistance.
     
  12. Zendesk Chat icon

    Zendesk Chat

     37 likes

    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Zendesk Chat screenshot 1
     
  13. Tidio icon

    Tidio

     35 likes

    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
    • Magento / Adobe Commerce
    • WooCommerce
    Resolve up to 64% of your tickets with Lyro, the customer service AI agent
     
  15. Intercom icon

    Intercom

     55 likes

    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    301 Intercom alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    Intercom screenshot 1
     
12 of 120 Reamaze alternatives