Steam-connect is described as 'Powerful CCaaS (Contact Center as a Service) platform that unifies all communication channels into a single interface. Whether it’s voice, email, live chat, WhatsApp, social media, or SMS, your team manages everything from one intuitive dashboard' and is a Help Desk platform in the business & commerce category. There are seven alternatives to Steam-connect for a variety of platforms, including Web-based, Android, iPhone, Android Tablet and iPad apps. The best Steam-connect alternative is Freshdesk, which is free. Other great apps like Steam-connect are Live Assist for Microsoft Dynamics 365, LiveAgent, Zoho Desk and RingCentral Engage Digital.
Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.
An omnichannel customer service tool that integrates with Dynamics 365 and includes co-browsing, messaging, voice, and video.
Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.
Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand.
Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.
Voice Portal delivers on industry leading IT fit, reliability, scalability and manageability. Voice Portal meets today"s demand for simpler IT-managed speech and video self service solutions.
Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.
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