Create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience.
Cost / License
- Paid
- Proprietary
United KingdomPlatforms
- Google Chrome
- Software as a Service (SaaS)
+5
Trengo Alternatives
Trengo is described as 'One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call' and is an app in the social & communications category. There are more than 100 alternatives to Trengo for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Trengo alternative is Freshdesk, which is free. Other great apps like Trengo are osTicket, Zendesk, UserVoice and UseResponse.
Alternatives list
Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management
41 Sirportly alternativesSirportly is a feature-rich customer service / help desk application available as an online cloud service or downloadable web application. Features include email integration, knowledge bases, SLAs, flexible reporting, and a powerful API.
Cost / License
- Paid
- Proprietary
Platforms
- Linux
- Online
Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.
Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Chrome OS
+4
Let your users give feedback anywhere, anytime. With our solution, you can install a custom feedback button on your site and our screenshot functionality allows your users to simply select the part of your website they want to give feedback on.
DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.
+6
106 SmarterTrack Help Desk 7 alternativesSmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...
Web-based help desk and service management solution providing automated email ticketing, Incident, Problem, Change and Asset Management functionality, plus a lot more!.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Self-Hosted
- Internet Explorer
- Google Chrome
- Microsoft SQL Server
- Safari
- Firefox
+5
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- iPhone
- Android Tablet
- Windows Phone
- iPad
- Self-Hosted
+5
ELOQUANT provide a comprehensive software solution that can manage interactions and feedback while integrating in one tool your professional services for front office and customer satisfaction.
Cost / License
- Paid
- Proprietary
Platforms
- Online
+1
United States
Russia
Ukraine
