Usedesk Alternatives

Usedesk is described as 'Helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Usedesk for a variety of platforms, including Web-based, Android, iPhone, Windows and SaaS apps. The best Usedesk alternative is FreeScout, which is both free and Open Source. Other great apps like Usedesk are HubSpot, Freshdesk, osTicket and Zendesk.

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Alternatives list

  1. Interakt icon
     10 likes

    Interakt.co simplifies customer data analysis, marketing and interaction. We build tools which allow you to capture, engage, retain and support your customers from one single dashboard.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
     
  2. Trackaview icon
     4 likes

    Trackaview is a PHP web script that lets you monitor and communicate with your website visitors in real time. Pinpoint what your website visitors do and when they do it. Trackaview installs on your own server so there are absolutely no recurring fees.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  3. MSM - Marval's Integrated IT Service Management (ITSM), service desk and helpdesk software provides the ultimate combination of ITSM process automation, functionality and flexibility, delivering a comprehensive ITIL® and ISO/IEC 20000 compatible solution...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
     
  4. AzureDesk icon
     1 like

    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted
     
  5. BlueFolder icon
     1 like

    Regain control with field service management software from BlueFolder. Easily service customer needs, schedule technicians, manage service requests, and quickly invoice.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  6. Cherwell icon
     2 likes

    Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides out-of-the-box, PinkVERIFY™ ITIL-based processes and is available SaaS or on-premises.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  7. Reply Now icon
     2 likes

    Reply Now is an omnichannel messaging platform allowing businesses to connect to their customers via popular messengers.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  8. Live Chat Bot is a TELEGRAM.ORG bot that listens for messages sent from a chat widget you put on your website and sends them to you in your Telegram apps. When you reply to the Telegram message the bot will relay the message back to the user.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
  9. HelpShift icon
     4 likes

    Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  10. Handesk icon
     1 like

    Handesk has been created to have a powerful yet simple Ticketing system, we needed a system that allowed us to have multiple teams, with multiple users, easy and efficient reporting by all/team/user as well as lead management.

    Cost / License

    • Free
    • Open Source (MIT)

    Application type

    Platforms

    • Self-Hosted
     
  11. Maian Support icon
     2 likes

    Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • PHP
     
  12. Axsar Solo icon
     1 like

    One app to run your small business! Manage customers, sales pipelines, help desk tickets, activities, invoices, contracts, projects, tasks, files, notes, and more using a single app.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
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