UseResponse is described as 'Customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS' and is a very popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UseResponse for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best UseResponse alternative is FreeScout, which is both free and Open Source. Other great apps like UseResponse are Freshdesk, Zendesk, Intercom and osTicket.
AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.
United States
HelpKit is the best way to create a self-service knowledge base with Notion. It's super fast, optimized for search engines and it also has a embeddable web widget that you can be installed on your website.
Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.
Uruguay
Canny is a simple way for your team to collect and manage user feedback. Keep track of what your users want so you can inform what you build.
United States
Involve your customers in your product lifecycle. Product Feedback Solution for community-driven transparent organizations.
Supahub is a free customer feedback tool to collect, manage, and prioritize feature requests. No more lost or ignored feedback.
Make it easy for customers to give you feedback, right from inside your website, so you can gain valuable insights to improve your product.
United States
InputKit is a customer feedback software that helps businesses streamline their after-sales follow-up process.
Behavioral messaging platform to increase your sells, improve your support and engage your customers.
Israel
Modern customer support solution combining AI automation, agent workflows, inbox management, and real-time analytics to handle multichannel feedback and high-volume queries, adapting to growing teams and e-commerce needs with scalable, efficient communication tools.
United States
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.
France
EU
