Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.
UseResponse Alternatives
UseResponse is described as 'Customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS' and is a very popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UseResponse for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best UseResponse alternative is FreeScout, which is both free and Open Source. Other great apps like UseResponse are Freshdesk, Zendesk, LiveAgent and osTicket.
Alternatives list
The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)


+5
- 92 Canny alternatives
Canny is a simple way for your team to collect and manage user feedback. Keep track of what your users want so you can inform what you build.



DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)


+9
Involve your customers in your product lifecycle. Product Feedback Solution for community-driven transparent organizations.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)

- 26 InputKit alternatives
InputKit is a customer feedback software that helps businesses streamline their after-sales follow-up process.
Cost / License
- Paid
- Proprietary
Platforms
- Online
Make it easy for customers to give you feedback, right from inside your website, so you can gain valuable insights to improve your product.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)


Keep track of ideas and viewer suggestions, show off what you're working on, and easily get feedback from your audience.
Cost / License
- Freemium
- Proprietary
Platforms
- Online


+2
Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.


+4
- 54 UserJot alternatives
UserJot is a tool that makes it easy to gather and manage feedback from your users. It pulls all your feedback—whether from emails, Slack, or support tickets—into one place so you can stop wasting time searching for it.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)


Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- iPhone
- Chrome OS
- Android Tablet
- Windows Phone
- iPad
- Kindle Fire



Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.








































