UseResponse is described as 'Customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS' and is a very popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UseResponse for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best UseResponse alternative is FreeScout, which is both free and Open Source. Other great apps like UseResponse are Zendesk, Freshdesk, LiveAgent and osTicket.
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.
Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.
Userwish is a SaaS web app that helps business owners build customer driven product roadmaps. It does this through Feedback/Suggestion boards called 'Wishboards'.
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
Product feedback management for SaaS companies. Noora is a centralized product feedback solution that gives you the tools to collect, aggregate and act on feedback from customers and internal teams.
UserJot is a tool that makes it easy to gather and manage feedback from your users. It pulls all your feedback—whether from emails, Slack, or support tickets—into one place so you can stop wasting time searching for it.
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
eeduser is the customer engagement platform that helps companies build better relationships with their customers and prospects, through the better online customer community.
Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.
UserPowered is a web-based tool to collect and manage user's feedback, building up the connection with loyal customers.
Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It's a complete solution for understanding user needs, prioritizing what to build next, and aligning everyone on the roadmap.
SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...
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