UseResponse is described as 'Customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS' and is a very popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UseResponse for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best UseResponse alternative is FreeScout, which is both free and Open Source. Other great apps like UseResponse are Freshdesk, Zendesk, Intercom and osTicket.
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
United States
Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It's a complete solution for understanding user needs, prioritizing what to build next, and aligning everyone on the roadmap.
United States
If your business needs to log, track, manage, automate and escalate support issues, then please read on.
Collect, manage and organize all your customer requests, roadmap, and documentation in one place to improve your business.
Optiwe helps you scale your sales and customer service teams by automating conversations in digital channels like WhatsApp, Facebook, Alexa, and Google Assistant. With our AI-first platform, you can create customer interactions adapted to the new normal.
United States
Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.
Hippo is a 360 solution for your business to engage, acquire and support customers through conversation support and customer engagement.
India
Prodeasy is a product management platform that smart teams use to put the customer at the center of all their product management activities.
Productroad helps companies to make better products by listening to customers. It's a place where customers can leave feedback and upvote feedback from other users. Team of a product can make a roadmap based on customer's feedback and share that roadmap with other team...
Talk, engage & acquire more customers on your website. Fibotalk live chat software for websites is simple, forever free with built-in analytics.
Capture and streamline feedback from customers, teams, and stakeholders. Craft your product roadmap effortlessly in mere minutes!.
Netherlands
EU
Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.
Switzerland
Australia
