The easiest way to manage user feedback. Public roadmap, feedback boards, changelog, and powerful integrations in one, simple package.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Intercom
- Software as a Service (SaaS)
+2
UseResponse Alternatives
UseResponse is described as 'Customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS' and is a very popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UseResponse for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best UseResponse alternative is FreeScout, which is both free and Open Source. Other great apps like UseResponse are Freshdesk, Zendesk, LiveAgent and osTicket.
Alternatives list
101 HelpDesk 3 alternativesProvides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Self-Hosted
+2
If your business needs to log, track, manage, automate and escalate support issues, then please read on.
Collect, manage and organize all your customer requests, roadmap, and documentation in one place to improve your business.
Cost / License
- Freemium
- Proprietary
Platforms
- Software as a Service (SaaS)
Optiwe helps you scale your sales and customer service teams by automating conversations in digital channels like WhatsApp, Facebook, Alexa, and Google Assistant. With our AI-first platform, you can create customer interactions adapted to the new normal.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)
Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.
+6
Hippo is a 360 solution for your business to engage, acquire and support customers through conversation support and customer engagement.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPad
- Software as a Service (SaaS)
+9
Prodeasy is a product management platform that smart teams use to put the customer at the center of all their product management activities.
Cost / License
- Free
- Proprietary
Platforms
- Software as a Service (SaaS)
+3
Productroad helps companies to make better products by listening to customers. It's a place where customers can leave feedback and upvote feedback from other users. Team of a product can make a roadmap based on customer's feedback and share that roadmap with other team...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Talk, engage & acquire more customers on your website. Fibotalk live chat software for websites is simple, forever free with built-in analytics.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
Capture and streamline feedback from customers, teams, and stakeholders. Craft your product roadmap effortlessly in mere minutes!.
Cost / License
- Freemium
- Proprietary
Platforms
- Software as a Service (SaaS)
+1
User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- iPad
+4
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