The easiest way to manage user feedback. Public roadmap, feedback boards, changelog, and powerful integrations in one, simple package.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Intercom
- Software as a Service (SaaS)




UseResponse is described as 'Customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS' and is a very popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UseResponse for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best UseResponse alternative is FreeScout, which is both free and Open Source. Other great apps like UseResponse are Zendesk, Freshdesk, LiveAgent and osTicket.
The easiest way to manage user feedback. Public roadmap, feedback boards, changelog, and powerful integrations in one, simple package.




Embedded customer feedback management made for SaaS - The most sleek solution to collect and manage user feedback, keep a changelog and know your customers' needs.




UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.




Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $29 board/month.



Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.




If your business needs to log, track, manage, automate and escalate support issues, then please read on.
Collect, manage and organize all your customer requests, roadmap, and documentation in one place to improve your business.
Optiwe helps you scale your sales and customer service teams by automating conversations in digital channels like WhatsApp, Facebook, Alexa, and Google Assistant. With our AI-first platform, you can create customer interactions adapted to the new normal.

Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.




Hippo is a 360 solution for your business to engage, acquire and support customers through conversation support and customer engagement.




Prodeasy is a product management platform that smart teams use to put the customer at the center of all their product management activities.




Productroad helps companies to make better products by listening to customers. It's a place where customers can leave feedback and upvote feedback from other users. Team of a product can make a roadmap based on customer's feedback and share that roadmap with other team...



Sleekplan comes with a full set of features.. Love it!