versaSRS Service Management icon
versaSRS Service Management icon

versaSRS Service Management

Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.

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Cost / License

  • Paid
  • Proprietary

Application type

Platforms

  • Windows
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Features

  1.  Customer service
  2.  Knowledge Management
  3.  Asset Management
  4.  Web-Based
  5.  Call Tracking
  6.  Content Management
  7.  Exchange
  8.  Browser-based
  9.  Issue Tracking

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AlternativeTo Categories

Business & Commerce, Development

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versaSRS Service Management was added to AlternativeTo by versaSRS on and this page was last updated . versaSRS Service Management is sometimes referred to as versaSRS. 
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What is versaSRS Service Management?

versaSRS is a flexible Help Desk and Customer Support solution that will enable your business to quickly and effectively support, manage and improve the quality of your interactions with your employees, end users and customers.

versaSRS supports the ITIL (IT Infrastructure Library) framework to meet all of your service level requirements.

versaSRS allows you to prioritise, assign, track, report and audit your issues, whatever they may be - from software bugs and help desk tickets to project tasks and change requests.

Improve Service Levels & Customer Satisfaction by utilizing a system which enables organisations to fully manage customers - to increase productivity, reduce service desk workload and subsequently reduce operational costs.