Zendesk Chat Alternatives

Zendesk Chat is described as '(formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk Chat for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Zendesk Chat alternative is FreeScout, which is both free and Open Source. Other great apps like Zendesk Chat are tawk.to, Tidio , LiveChat and Intercom.

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Alternatives
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Alternatives list

  1. Collect.chat icon
     3 likes

    Collect chat is an interactive chat widget that collects data from website visitors by asking scripted questions - 24/7, fully on auto-pilot. Collect.chat chatbots on websites can replace static web forms and sales reps who ask same questions to each visitors.

    80 Collect.chat alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Good alternative?
     
  2. XonChat icon
     8 likes

    Multichannel chat support platform that connects companies and customers including audio&video calls and screen sharing.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  3. My Customer Cloud provides a live chat solution complete with API, allowing you to completely customize your chat service or build your own scalable, reliable real-time chat apps. Our flexible chat platform is based upon the XMPP standard and seamlessly integrates a variety of...

    80 My Customer Cloud alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  4. ChatbotPack.com is a next-generation chatbot platform with in-built natural language processing. Using a modular system you may customize each and every module, including adding your own language analytics, security, logging, and integrations to your existing systems and devices.

    82 ChatbotPack.com alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  5. zipp.chat icon
     4 likes

    Zipp.Chat is an all-in-one live chat tool that helps businesses provide exceptional customer service and drive growth. With its user-friendly interface, live chat, video chat, screensharing, and group chat functionality etc.

    101 zipp.chat alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Self-Hosted
    Good alternative?
     
  6. Screets icon
     2 likes

    Screets is self hosted Live Chat!.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • PHP
    • Wordpress
    Good alternative?
     
  7. CloudChat icon
     2 likes

    Talk to your website visitors in real-time for as long as you want for Free! A new Live Chat for Business and Personal Websites with Premium Features right from the ground up.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  8. SnapCall icon
     1 like

    SnapCall is an all-in-one video calling and live streaming solution that provides high fidelity audio and video. Adding video calls to your website, application, or platform is effortless.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Intercom
    • LiveChat
    • Zendesk
    Good alternative?
     
  9. Novocall icon
     1 like

    Novocall is a callback widget that allows you to easily communicate with your customers. It analyzes web behaviour, and once a visitor is interested, it offers a free callback within seconds, helping you increase your web conversions.

    36 Novocall alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  10. Chatisto icon
     Like

    Customer support platform that combines AI automation with live chat capabilities. Create customized customer interaction workflows that integrate both automated AI responses and human support agents.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  11. Reply Now icon
     2 likes

    Reply Now is an omnichannel messaging platform allowing businesses to connect to their customers via popular messengers.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • GB flagUnited Kingdom
    Reply Now screenshot 1
    Good alternative?
     
  12. OptKit icon
     9 likes

    The best way to convert more traffic. Real-time behavior triggered call-to-action's that engage and delight your visitors. OptKit comes with many tools to help marketers, and conversion rate optimization specialists, to convert more traffic into sales.

    OptKit has enterprise-.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
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