Zendesk Chat Alternatives

Zendesk Chat is described as '(formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk Chat for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Zendesk Chat alternative is FreeScout, which is both free and Open Source. Other great apps like Zendesk Chat are tawk.to, Tidio , LiveChat and Intercom.

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Alternatives
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Alternatives list

  1. PHP and MySQL powered live support chat solution for your website. Download and install on your server and domain or simply signup, setup and go Online in just minutes.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
  2. Whelp icon
     1 like

    Connect with customers on Voice, Email, Live Chat, SMS, and WhatsApp for seamless, personalized service. Boost efficiency with our unified customer view and AI-powered automations.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  3. Vivocha icon
     1 like

    Live Engagement Software. Chat, Call Backs, Click 2 Call, VoIP, Video. Proactive customer support, real-time analytics and website monitoring and live help/live support tools. Increase your sales and ROI.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  4. LiveCall icon
     20 likes

    LiveCall helps you call back your leads in 25 seconds and increase number of sales calls by 60% . Experience the easiest way to help solve issues, understand your customers and boost sales.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Windows
    • Linux
    • Online
    • Android
    • Chrome OS
    • Android Tablet
    Good alternative?
     
  5. ClickDesk icon
     14 likes

    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.

    162 ClickDesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  6. Hay.chat icon
     1 like

    AI customer service automation that resolves tickets by executing real actions in Shopify, Zendesk, Stripe, and more. Source-available. EU hosted.

    Cost / License

    • Paid
    • Open Source

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Self-Hosted
    • Docker
    Good alternative?
     
  7. ChatPirate icon
     3 likes

    The simplest live chat software that allows you to chat with your visitors in real-time, capture leads, and increase sales.

    97 ChatPirate alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  8. ProDuck is a live chat with integrated product database, enabling shops to upload and sell own products within the chat. For content marketing chats can be converted into info pages. ProDuck sales experts can support the customer service optionally.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    Good alternative?
     
  9. Uptok icon
     Like

    Uptok allows you to offer 1-on-1 video sessions to high-intent shoppers on your e-commerce store. They offer a solution for stores looking to create a face-to-face connection with their customers in order to increase conversion rates.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Shopify
    • Software as a Service (SaaS)
    Good alternative?
     
  10. Website widget for video, live chat, and help center. Can be used individually or together. Easy configuration and setup in less than 5 minutes. Features include unlimited video, live chat, and help center.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  11. Livewire is a Voice and Video chat software to help grow your business, now make high quality video and voice calls between the web and mobile apps.

    121 Livewire Messenger alternatives

    Cost / License

    • Free Personal
    • Proprietary

    Platforms

    • Online
    • Android
    • Android Tablet
    Good alternative?
     
  12. ISL Pronto icon
     9 likes

    ISL Pronto is a live chat software for online customer service and web support. Quickly embedded on your website, ISL Pronto will create an on-demand link with your visitors. Your website visitors will simply click the Live Chat button to instantly get in contact with your...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted
    Good alternative?
     
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