Astuto Alternatives

Astuto is described as 'Free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Astuto for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Astuto alternative is Freshdesk, which is free. Other great apps like Astuto are Zendesk, UserVoice, Produkt.so and Cenvero Orion.

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Alternatives
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Alternatives list

  1. Emojics icon
     4 likes

    Emojics is a revolutionary tool that helps all kinds of web sites to collect feedback and leads, analyzing the sentiment reaction of users.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  2. Feedback Lite icon
     7 likes

    Feedback Lite is the easiest way to gain valuable insights into what your customers are really thinking. With Feedback Lite, you can:

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
    • iPad
    Good alternative?
     
  3. Usedesk icon
     Like

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    Good alternative?
     
  4. BugPlug icon
     1 like

    Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello.

    130 BugPlug alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  5. Mopinion icon
     1 like

    In order to succeed in a more complex and digitising world, you'll need a helping hand when it comes to finding out exactly what your customers want and need. At Mopinion we provide you with an All-in-One User Feedback Software that enables your digital team to act across...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  6. Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.

    170 Gorgias Helpdesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  7. SupportPal icon
     1 like

    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...

    143 SupportPal alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
  8. Rereflect icon
     Like

    Rereflect analyzes customer feedback automatically using AI. Get sentiment analysis, pain point detection, feature request extraction, and churn risk alerts - all from one dashboard. Free plan: 250 feedback items/month. Built for SaaS founders who listen.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  9. inov-ai icon
     Like

    inov-ai is a feedback intelligence platform designed to help SaaS teams collect, organize, and act on user feedback turning insights into meaningful product decisions and growth.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • GB flagUnited Kingdom
    As feedback flows in from the widget or shareable forms, Inov-ai automatically organizes it into themes, trends, and priorities.
    Good alternative?
     
  10. KronoDesk icon
     Like

    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.

    107 KronoDesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  11. IdeaLift icon
     Like

    AI-powered feedback management that captures ideas from Slack, Discord, and Teams and routes them to GitHub, Jira, or Linear.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  12. GetSmily icon
     Like

    GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
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