A lightweight Windows tool for managing support tickets via email (IMAP/SMTP) with a local SQLite or SQL Server database.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Windows




BoldDesk is described as 'Cloud-based, modern help desk software that can handle a variety of customer support tasks. You can manage support requests, collaborate with customers and teammates, automate repetitive tasks, and improve customer satisfaction' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to BoldDesk for a variety of platforms, including Web-based, Android, iPhone, iPad and SaaS apps. The best BoldDesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or Helpy.io. Other great apps like BoldDesk are Zendesk, UserVoice, YourGPT and Front.
A lightweight Windows tool for managing support tickets via email (IMAP/SMTP) with a local SQLite or SQL Server database.



