Desk365 AlternativesHelp Desk Platforms and other similar apps like Desk365

Desk365 is described as 'AI-powered ticketing system for teams of all sizes. The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences' and is a Help Desk platform in the business & commerce category. There are seven alternatives to Desk365 for a variety of platforms, including Web-based, Android, iPhone, SaaS and Android Tablet apps. The best Desk365 alternative is Freshdesk, which is free. Other great apps like Desk365 are Zendesk, Help Scout, ServiceNow and Zammad.

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Alternatives list

  1. Freshdesk icon

    Freshdesk

     124 likes

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    81 Freshdesk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
     

    • Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to Desk365.

    • Freshdesk is the most popular free alternative to Desk365.

    • Freshdesk is Freemium and ProprietaryDesk365 is Paid and Proprietary
    • Freshdesk is CustomizableDesk365 is not according to our users
  2. Zendesk icon

    Zendesk

     67 likes

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    266 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3
     

    • Zendesk is the most popular commercial alternative to Desk365.

    • Zendesk is Paid and ProprietaryDesk365 is also Paid and Proprietary
  4. Help Scout icon

    Help Scout

     29 likes

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    138 Help Scout alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Help Scout screenshot 1
     

    • Help Scout is the most popular SaaS alternative to Desk365.

    • Help Scout is Paid and ProprietaryDesk365 is also Paid and Proprietary
  5. Ad
    Screenshot
    Freshdesk icon
    Freshdesk

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    https://www.freshworks.com
    Learn More
  7. Zammad icon

    Zammad

     35 likes

    Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.

    42 Zammad alternatives

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Linux
    • Self-Hosted
    Zammad screenshot 1
     

    • Zammad is the most popular Self-Hosted alternative to Desk365.

    • Zammad is the most popular Open Source alternative to Desk365.

    • Zammad is Free and Open SourceDesk365 is Paid and Proprietary
    • Zammad is CustomizableDesk365 is not according to our users
  8. HappyFox icon

    HappyFox

     16 likes

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
    HappyFox Ticket Support System
     
  10. Ticketing As A Service icon

    Ticketing As A Service

     Like

    Ticketing As A Service is a Certified Microsoft Teams Ticketing System that allows you to boost your company efficiency and productivity by managing your service desk incidents & requests.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Microsoft Teams
    • Software as a Service (SaaS)
    Ticketing As A Service screenshot 1
     
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