DeskXpand is described as 'Is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to DeskXpand for a variety of platforms, including Web-based, SaaS, Android, Windows and iPhone apps. The best DeskXpand alternative is Libredesk, which is both free and Open Source. Other great apps like DeskXpand are FreeScout, Freshdesk, osTicket and Fernand.
GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.
Belgium
EU
Desky is the simplified helpdesk ticketing system + Live chat platform or startups and businesses.
India
Seamless end-to-end conversational commerce suite. Charles helps brands to pioneer Conversational Commerce by integrating shop systems, chat apps & bots in one intuitive design.
GermanyEU
WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support.
India
Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market.
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
BDLP Desk is a shared email helpdesk that turns Gmail and IMAP inboxes into assignable support tickets, helping teams manage customer communication efficiently without per-user mailboxes.
South Africa
Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets
United States
django-helpdesk - A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.
System Center Service Manager provides an integrated platform for automating and adapting your organization's IT service management best practices.
Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.
