DeskXpand Alternatives

DeskXpand is described as 'Is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to DeskXpand for a variety of platforms, including Web-based, SaaS, Android, Windows and iPhone apps. The best DeskXpand alternative is Libredesk, which is both free and Open Source. Other great apps like DeskXpand are FreeScout, Freshdesk, osTicket and Fernand.

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Alternatives
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Alternatives list

  1. LabiDesk icon

    LabiDesk

     Like

    LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    LabiDesk screenshot 1
    Good alternative?
     
  2. Bileto icon

    Bileto

     Like

    Bileto is a ticketing tool. It is designed to help you to manage your support as efficiently as possible. It allows you to:

    Cost / License

    Platforms

    • Self-Hosted
    • Docker
    • FR flagFrance
    • European Union flagEU
    Bileto screenshot 1
    Good alternative?
     
  4. ReadyDesk icon

    ReadyDesk

     Like

    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
    ReadyDesk screenshot 1
    Good alternative?
     
  5. Ad
    Screenshot
    Zendesk icon
    Zendesk

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analyt...

    https://www.zendesk.com
    Learn More
  6. Helpman icon

    Helpman

     Like

    Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Helpman screenshot 1
    Good alternative?
     
  7. ALVAO IT Service Management icon

    ALVAO IT Service Management

     Like

    ALVAO Service Desk is a Microsoft-centric ITSM platform that centralizes and streamlines operations for organizations worldwide.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    • CZ flagCzechia
    • European Union flagEU
    ALVAO IT Service Management screenshot 1
    Good alternative?
     
  9. Happi.team icon

    Happi.team

     Like

    Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    211 Happi.team alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Happi.team screenshot 1
    Good alternative?
     
  11. Mioot icon

    Mioot

     Like

    Mioot Live Chat Software is a leading customer support solutions provider includes live chat, Live Chat software, Live Support, live help, Live Help Software, online chat help, online website support software.

    59 Mioot alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    Mioot screenshot 1
    Good alternative?
     
  12. IzzyHelp icon

    IzzyHelp

     Like

    An easy to use, online helpdesk system for your website, forum, shop or blog. Drag & drop knowledgebase builder, intuitive support servicing.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • Wordpress
    Handy "facebook-like" helpdesk button
    Good alternative?
     
  13. Gorgias Helpdesk icon

    Gorgias Helpdesk

     Like

    Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.

    170 Gorgias Helpdesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Rule engine combining external variables & machine learning
    Good alternative?
     
  14. Livewire Messenger icon

    Livewire Messenger

     Like

    Livewire is a Voice and Video chat software to help grow your business, now make high quality video and voice calls between the web and mobile apps.

    121 Livewire Messenger alternatives

    Cost / License

    • Free Personal
    • Proprietary

    Platforms

    • Online
    • Android
    • Android Tablet
    Livewire Messenger screenshot 1
    Livewire Messenger screenshot 2
    Livewire Messenger screenshot 3
    Good alternative?
     
  15. FuseDesk icon

    FuseDesk

     1 like

    Help Desk and Messaging Platform for Support, Sales, and Service. Win more raving fans with the only helpdesk you’ll ever need. An easy to use customer service platform for all channels. From your very first support rep to one hundred—and beyond!

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    FuseDesk screenshot 1
    Good alternative?
     
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