Document360 Alternatives

Document360 is described as 'AI-powered platform for creating knowledge bases and documentation, with customizable themes, real-time team collaboration, version control, and multi-language support for internal and external use' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Document360, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and Windows apps. The best Document360 alternative is ProProfs Knowledge Base. It's not free, so if you're looking for a free alternative, you could try Slite or Sonat. Other great sites and apps similar to Document360 are Confluence, Zendesk, DocsHound and Produkt.so.

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Get a badge for your siteDocument360 alternatives page was last updated May 22, 2025

Clevada
1 like
Clevada is an All-In-One Cloud Software Suite with Website Builder, Community Forum, Help Desk, Knowledge Base, Internal Communication and more.
91 Clevada alternatives
Cost / License
Paid
Proprietary
Application typeApplication types
Website Builder
CMS
Platforms
Online
Software as a Service (SaaS)
Good alternative?Is Clevada a good alternative to Document360?
Dr.Explain
2 likes
Dr.Explain is a help authoring software to create help files, documentation and on-line manuals in CHM, PDF, DOC & HTML formats.
Cost / License
Paid
Proprietary
Origin
United States
Platforms
Windows
United States
+1
Good alternative?Is Dr.Explain a good alternative to Document360?
Helpninja
1 like
Simple & Affordable help desk - Get your whole team on support for free.
Cost / License
Paid
Proprietary
Origin
India
Platforms
Android
iPhone
iPad
Software as a Service (SaaS)
India
Good alternative?Is Helpninja a good alternative to Document360?
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Zendesk
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analyt...

https://www.zendesk.com
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Beingo
1 like
Conversational Apps to Serve, Sell & Support your Customers.
193 Beingo alternatives
Cost / License
Free
Proprietary
Origin
United States
Platforms
Online
Android SDK
JavaScript
Software as a Service (SaaS)
Custom iOS
Wordpress
United States
Good alternative?Is Beingo a good alternative to Document360?
HelpCenter.io
4 likes
Knowledge base (help center) software for all your projects. All-inclusive pricing. You can manage unlimited number of help centers from one place. There are suitable subscription plans for any use case.
Cost / License
Paid
Proprietary
Origin
Bulgaria
EU
Platforms
Online
Software as a Service (SaaS)
Bulgaria
EU
Good alternative?Is HelpCenter.io a good alternative to Document360?
AnswerOps
2 likes
With AnswerOps you can easily create a Knowledge Base for your website/software that helps customers to find their answers fast.
Cost / License
Paid
Proprietary
Platforms
Online
Software as a Service (SaaS)
Good alternative?Is AnswerOps a good alternative to Document360?
Best Support System
3 likes
Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.
180 Best Support System alternatives
Cost / License
Paid
Proprietary
Application type
Help Desk
Origin
Bangladesh
Platforms
Online
Self-Hosted
Bangladesh
+9
Good alternative?Is Best Support System a good alternative to Document360?
Usedesk
Like
Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.
Cost / License
Paid
Proprietary
Application typeApplication types
Help Desk
CRM
Origin
Russia
Platforms
Mac
Windows
Online
Android
iPhone
Chrome OS
Russia
+4
Good alternative?Is Usedesk a good alternative to Document360?
HelpSite
Like
The easiest way to create a public or private hosted knowledge base for your customers or employees. Fully customizable and searchable.
47 HelpSite alternatives
Cost / License
Freemium
Proprietary
Application type
Help Desk
Origin
United States
Platforms
Online
United States
+1
Good alternative?Is HelpSite a good alternative to Document360?
WorkFlawless
Like
Create visual workflows and SOPs in one central hub to reduce errors, eliminate bottlenecks, and ensure consistency. Custom learning paths streamline onboarding, while our AI assistant generates documentation fast—turning operations into a competitive edge.
Cost / License
Paid
Proprietary
Origin
United Arab Emirates
Platforms
Online
Software as a Service (SaaS)
United Arab Emirates
+1
Good alternative?Is WorkFlawless a good alternative to Document360?
Malcolm!
Like
Malcolm! let's you quickly create an online self-service system that your business can use with your own customers.
Cost / License
Paid
Proprietary
Application type
Help Desk
Platforms
Online
+3
Good alternative?Is Malcolm! a good alternative to Document360?
Support Hero
1 like
Support Hero provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers and provide more efficient self-help resources to your users.
Cost / License
Paid
Proprietary
Application type
Help Desk
Platforms
Online
Good alternative?Is Support Hero a good alternative to Document360?

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