Document360 Alternatives

Document360 is described as 'AI-powered platform for creating knowledge bases and documentation, with customizable themes, real-time team collaboration, version control, and multi-language support for internal and external use' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Document360, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and Windows apps. The best Document360 alternative is ProProfs Knowledge Base. It's not free, so if you're looking for a free alternative, you could try Slite or Sonat. Other great sites and apps similar to Document360 are Confluence, Zendesk, DocsHound and Produkt.so.

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Alternatives
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Alternatives list

  1. Archbee icon
     16 likes

    Generate and manage technical documentation with AI-powered tools, real-time collaboration, GitHub content sync, custom domains, automated onboarding support, 30 customizable blocks, external integrations, JavaScript and React widgets, and secure distribution.

    117 Archbee alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    Archbee screenshot 1
    Good alternative?
     
  2. ClickHelp icon
     14 likes

    ClickHelp is an AI-powered online documentation tool to author, host, and deliver your technical documentation in a single portal!.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    Good alternative?
     
  3. Adobe RoboHelp is an easy-to-use authoring and multichannel, multiscreen HTML5 publishing solution.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    Good alternative?
     
  4. Kipwise icon
     18 likes

    Kipwise is a smart knowledge management tool that integrates seamlessly with other tools you use every day, so you can save and retrieve team knowledge easily, wherever you need them.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Google Chrome
    • Google Drive
    • Slack
    • HK flagHong Kong SAR China
    Turn important Slack messages into wiki docs easily using Slack Action. Handy search command to search for Kipwise Pages, and information from other integrated sources directly in Slack. Got questions with existing answers already? Provide a quick answer to your teammates with just a few clicks.
    Good alternative?
     
  5. UserEcho icon
     59 likes

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    180 UserEcho alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Good alternative?
     
  6. docwriter.io icon
     6 likes

    Markdown-based documentation tool for rapid creation of online documentation. Supports multiple Projects & Documentations, custom domains, Teams, Filemanager.

    Various Markdown extensions: admonitions, tabs, footnotes, emojis, highlight, etc.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
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  7. KnowledgeOwl icon
     2 likes

    Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    Good alternative?
     
  8. Knowledge platform organizes support, product, and service information with customizable branding and multimedia-rich articles. Enables self-service via a help center, integrates with chat tools, provides analytics, and supports 24/7 access to resources for teams and customers.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • UNIX Web Browser
    • LiveChat
    • Software as a Service (SaaS)
    Good alternative?
     
  9. SupportBee icon
     96 likes

    Turns email into shared tickets for assignment and follow-up. Teams use private comments, draft replies and labels, while customers can use a portal to create or track requests. Knowledge bases support self-service, while reports and an audit trail track activity.

    145 SupportBee alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  10. Reamaze icon
     28 likes

    Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

    148 Reamaze alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    • US flagUnited States
    Reamaze is feature-packed and comes with simple pricing!
    Good alternative?
     
  11. Kayako icon
     18 likes

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    191 Kayako alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad
    • GB flagUnited Kingdom
    Kayako screenshot 1
    Good alternative?
     
  12. BetterDocs icon
     7 likes

    Efficiently manage your knowledge base with customizable layouts, ready-to-use templates, and an advanced search feature. Enhance user experience through an instant answer bot and track performance with analytics, reducing support tickets and promoting self-service.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • Wordpress
    • Shopify
    Good alternative?
     
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