Kayako icon
Kayako icon

Kayako

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

Kayako screenshot 1

Cost / License

  • Subscription
  • Proprietary

Application type

Platforms

  • Mac
  • Windows
  • Linux
  • Online
  • Android
  • iPhone
  • Blackberry
  • Android Tablet
  • Windows Phone
  • iPad
Kayako alternatives  
18likes
191alternatives
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Features

  1.  Knowledge Base
  2.  Live Support Chat
  3.  Customer service
  4.  Helpdesk Ticketing

 Tags

Kayako News & Activities

Highlights All activities

Recent activities

  • foxdesk added Kayako as alternative to FoxDesk
  • Omnistra icon
    omnistra added Kayako as alternative to Omnistra
  • YourGPT icon
    rajniwalia07 added Kayako as alternative to YourGPT
  • HelpdeskWin icon
    Frighi added Kayako as alternative to HelpdeskWin
  • ChatsLoop icon
    tybsjd added Kayako as alternative to ChatsLoop
  • NikaMichelle A comment was removed from Kayako
  • owenbuilds A comment was removed from Kayako
  • Desknova icon
    atulramrohiya added Kayako as alternative to Desknova
  • Ticaga icon
    michaeldance added Kayako as alternative to Ticaga
  • Message1 icon
    Message1 added Kayako as alternative to Message1

Kayako information

  • Developed by

    GB flagKayako

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    Subscription ranging between $9 and $59 per month.

  • Alternatives

    191 alternatives listed

  • Badge

    Get an embeddable badge for Kayako

  • Supported Languages

    • English

AlternativeTo Category

Business & Commerce

Apple AppStore

  •   Updated 
  •   1.11 avg rating
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Official Links

AppStores & Other Links

Download from Google Play Store
Download from iPhone App Store

What is Kayako?

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

Offer support via email, live chat, Facebook, Twitter, and offer a 24/7 Help Center.

Help Center Customers can answer their own questions, quickly and simply.

Customer journey Visualize your customer’s journey and unify all your customer's interactions.

Integrations Bring customer activities from over 650+ apps for immediate context.

Kayako Messenger Support customers with a live chat experience that's as intuitive as messaging their friends.

Automations Work smarter and automate manual work by streamlining your workflow with smart business rules.

Macros and canned responses Save time and send predefined, personal replies to common questions in seconds.

SLAs Stay on target and track performance with goals for response and resolution times.

Customer satisfaction ratings Listen to your customers and measure satisfaction for every conversation.

Insights Keep a check on your team with at-a-glance dashboards and instant access to metrics that matter.

Custom reporting Dig deeper into your data to discover insights and trends to work smarter, not harder.

"This is the easiest and most efficient customer support tool that we've ever seen - and highly customizable."